Retail Clerk

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• To assure all guests are courteously served with their purchases in a clean and attractive environment at the retail outlet. 

• Properly record all transactions in the Point-of-Sale system. 

• Accurately handle all cash, checks, credit card, gift certificates and comp transactions. 

• Maintain on a daily basis a high level of cleanliness in the retail outlet. 

• Unpack, stock and price all merchandise in the shop as needed with the ability to lift a minimum of 25 lbs. 

• Assist in stocking and recording stock for all vending machines. 

• Straighten, dust, and organize retail outlet when there are no guests. 

• Greet guests at the entrance to the retail outlet to encourage them to come in and look around when there are no other duties to perform. 

• Responsible for knowing all new policies and procedures in the retail outlet. 

• Adhere to all policies and procedures for the retail outlet. 

• Complete physical inventory each month requiring lifting, counting and using a stepladder. 

• Merchandise products and new arrivals. 

• Repack merchandise as seasons change, accurately recording merchandise as it is packed. 

• High School Diploma or GED preferred. 

• Retail or customer service experience preferred. 

• Ability to work in a fast paced environment. 

• Must have excellent guest service skills. 

• Must have basic computer skills. 

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer