Retail Customer Service Analyst

JustEnough is a leading provider of omni-channel planning solutions for retail, wholesale and direct-to-consumer businesses and helps many of the world’s leading brands including Abercrombie & Fitch, Sephora, Billabong, Teavana and BevMo!

Available OnSite and OnCloud, JustEnough’s innovative solutions help companies to set strategic targets, develop localized assortments, forecast customer demand, optimize inventory execution throughout the supply chain, plan and manage the strategies for price, markdown and promotion management all within a single data platform and user interface.

The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support tickets and identifying problem areas. The Customer Support Team's mission is to ensure successful operation of JustEnough solutions to achieve high customer satisfaction and reference ability. You will drive customer satisfaction by providing leadership, guidance and management to customers on their issues.

Skills & Experience

· MS SQL Server programming ability - Required

· Quality Assurance (QA) Background

· Business Intelligence experience

· Working knowledge of stored procedures

· Knowledge of SSIS packages

· Experience with data integration techniques

· Strong team player

· Excellent interpersonal communication skills

JustEnough is an Equal Opportunity Employer. US Citizens and all other parties authorized to work in the US are encouraged to apply. JustEnough is headquartered in the United States in Irvine, California with offices worldwide.

Learn more at www.justenough.com