Retail Customer Service- Bristol, VA

Ready to make a difference with your career?

At Goodwill, your work helps change lives by supporting people with barriers to employment. As our Customer Service/ Sales Associate, you’ll use our mission, vision, and values to contribute to your local community each day. If you love retail, teamwork, and making a real impact, this role is for you!

• Competitive Pay + Regular Raises


• Medical, Dental, Vision Benefits


• 403(b) Retirement Plan


• 4 Weeks of PTO + Paid Holidays + Birthdays Off


• Cross-Training & Advancement Opportunities


• Tuition Reimbursement


• Mileage Reimbursement

What You’ll Do:

• Support daily store operations, open/close the store, and assist with daily reports


• Communicate the Goodwill Mission to customers, donors, and staff and explain how the Goodwill Store, Transportation Department, and Donation Center support the mission.


• Maintain a safe, organized, and customer-friendly environment


• Respond to customer questions, concerns, and feedback to improve our customer service quality metrics.


• Be a champion of our POS and Push Systems by maintaining an accurate cash drawer throughout each shift


• Deliver excellent service to customers, donors, and coworkers every day.
  


• All other duties as assigned by the leadership team. 

What You’ll Need:

• Retail experience, especially in a thrift or consignment store, preferred


• Strong communication, organization, and problem-solving skills


• Ability to work independently and in a team setting to meet store goals


• Ability to lift 35 lbs and stand/move for long periods


• Reliable transportation is required


• A valid driver’s license is strongly preferred
  


• Ability to work a varied schedule and flexible hours, 7 days per week

Be part of something bigger. Join the Goodwill mission today!

Goodwill Industries of Tenneva Area, Inc. is an Equal Opportunity Employer