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Retail Customer Service- Bristol, VA

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Job Description - Retail Customer Service- Bristol, VA

Ready to make a difference with your career?



At Goodwill, your work helps change lives by supporting people with barriers to employment. As our Customer Service/ Sales Associate, you’ll use our mission, vision, and values to contribute to your local community each day. If you love retail, teamwork, and making a real impact, this role is for you!




  • Competitive Pay + Regular Raises

  • Medical, Dental, Vision Benefits

  • 403(b) Retirement Plan

  • 4 Weeks of PTO + Paid Holidays + Birthdays Off

  • Cross-Training & Advancement Opportunities

  • Tuition Reimbursement

  • Mileage Reimbursement



What You’ll Do:



  • Support daily store operations, open/close the store, and assist with daily reports

  • Communicate the Goodwill Mission to customers, donors, and staff and explain how the Goodwill Store, Transportation Department, and Donation Center support the mission.

  • Maintain a safe, organized, and customer-friendly environment

  • Respond to customer questions, concerns, and feedback to improve our customer service quality metrics.

  • Be a champion of our POS and Push Systems by maintaining an accurate cash drawer throughout each shift

  • Deliver excellent service to customers, donors, and coworkers every day.

  • All other duties as assigned by the leadership team. 



What You’ll Need:



  • Retail experience, especially in a thrift or consignment store, preferred

  • Strong communication, organization, and problem-solving skills

  • Ability to work independently and in a team setting to meet store goals

  • Ability to lift 35 lbs and stand/move for long periods

  • Reliable transportation is required

  • A valid driver’s license is strongly preferred

  • Ability to work a varied schedule and flexible hours, 7 days per week




Be part of something bigger. Join the Goodwill mission today!



Goodwill Industries of Tenneva Area, Inc. is an Equal Opportunity Employer

Original job Retail Customer Service- Bristol, VA posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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