Retail (eCommerce) Senior Consultant

This job is posted in multiple locations. When not at a client site, consultants work from their home office. Relocation is not required.

Clarkston Consulting is seeking motivated, self-driven leaders who are energized by team results and interested in joining a firm that values its culture and people as its biggest strengths. Come join us as a Retail (eCommerce) Senior Consultant, and in this role, you will deliver creative business solutions to our market-leading clients in the life sciences, consumer products, and retail industries.

Together, we can find the answers to our clients' most challenging business problems through a combination of our industry expertise, business process knowledge, and consulting excellence.

What You’ll Do

As a Retail (eCommerce) Senior Consultant at Clarkston you will:

Lead strategic and operational initiatives across retail, eCommerce, omnichannel, and store operations

Partner with client executives to define priorities, establish governance, and translate business objectives into executable plans

Lead eCommerce implementations, digital transformation, and enterprise retail improvement initiatives

Manage cross-functional teams across business, technology, store operations, Clarkston, and third-party partners

Drive execution by managing scope, timelines, risks, budgets, dependencies, and stakeholder alignment

Support business development through client relationships, solution design, presentations, and proposals

How You’ll Grow

Beyond your day-to-day responsibilities, throughout your career at Clarkston you will:

• Receive the support and mentorship of your Clarkston colleagues and leaders
• Expand your existing skillset with internal and external professional development opportunities

What We’re Looking For

• Experience leading complex business or technology transformation programs within retail, consumer products, or related industries
• Experience delivering at least one enterprise eCommerce platform implementation, replatforming, or migration project
• Experience managing third-party implementation partners or systems integrators
• Strong project and program management capabilities, including governance, budgeting, scheduling, risk management, and executive communication
• Demonstrated ability to build trusted relationships with client executives and cross-functional business leaders
• Excellent analytical, facilitation, and communication skills, including strong written and verbal communication
• Flexibility and adaptability to lead strategic planning while supporting day-to-day program execution
• Bachelor's degree or equivalent combination of education and professional experience

Preferred Qualifications

• Experience with leading commerce platforms such as Shopify, Salesforce Commerce Cloud (SFCC), Adobe Commerce (Magento), SAP Commerce Cloud (Hybris), BigCommerce, or similar platforms
• Consulting experience serving retail or consumer products clients

Travel Requirement

Travel is an integral part of this role and is estimated to average 30-50%. This may vary based upon client and project needs. When not traveling, consultants work from their home office. Relocation is not required.

More About Clarkston

Founded in 1991, Clarkston Consulting delivers technology and management solutions to market leaders in the life sciences, consumer products, and retail industries. At Clarkston, we cultivate success - for our clients, for our people, and for our firm. We utilize a team approach leveraging our collective expertise and industry knowledge to solve our clients’ business challenges.

AI Statement

Clarkston values thoughtful and responsible AI use for resume writing, interview preparation, and research. However, real-time use of AI to generate or script answers during interviews - including video or live conversations - is strictly prohibited and will lead to disqualification. We seek candidates who show authenticity, good judgment, and genuine engagement throughout the process.

Our benefits include:

• Comprehensive Health and Wellness Benefits (Medical, Dental, Vision, and more)
• 401k with company contributions
• Paid vacation, personal days, holidays, and sick leave
• Paid Parental Leave and Family Building Benefits (Adoption, Surrogacy, and Infertility Support)
• Life and Disability Insurance
• Training and Professional Development investments, Tuition Assistance, and more

We strive to ensure that every candidate has an equitable and accessible experience. If you are selected to move forward in the interview process, we will share information about how to request any accommodations. You may also request support at any point during the hiring process.

Visit Careers at Clarkston to learn more about our culture, benefits, and opportunities.

Clarkston Consulting is an equal opportunity employer. We are committed to ensuring our firm is rich in diverse skills, competencies, strengths, personalities, and culture. We foster an inclusive environment that embraces the unique contributions of our people to further our purpose. Please visit Diversity @ Clarkston to learn more about our diversity initiatives.