Retail Manager

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  Provide high quality customer service and satisfaction at or above company standards
  
  


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  Maintain good working relations with manufacturers
  
  


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  Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
  
  


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  Effectively supervising and managing the work load and schedules of all service department associates
  
  


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  Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
  
  


• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations


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  Perform other duties as assigned
  
  


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  Analyze sales data and generate reports for management 
  
  

Qualifications

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  Must be results-driven, highly energized, customer service-oriented LEADER
  
  


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  Must have a passion for taking care of customers
  
  


• Proven Experience in retail management or a  similar customer focused role


• Proven record of success in retail environment


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  Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
  
  


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  Computer experience
  
  


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  HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
  
  


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  Must have a current valid driver's license
  
  


• Strong leadership skills with the ability to inspire and motivate a team


• Proficiency in retail management software and basic MS office skills


• Ability to work in a fast-paced environment and handle multiple priorities