Retail Market Manager

GENERAL DUTIES & RESPONSIBILITIES:

Related Responsibilities:

Drive P&L results for their Market

Analyze results, identify opportunities, and make decisions in collaboration with business partners to drive sales and initiate successful initiatives for their Market

Conceptualize, develop, and implement innovative sales and operations strategies for the Market and organization

Conduct business walkthroughs and review store environment, sales, and productivity reports with the General Manager within their Market

Work with internal and external partners to ensure fan product needs are met in a timely fashion

Manage and resolve conflict; partner with appropriate business partners to ensure fair and constructive solutions

Ensure store standards for merchandising, replenishment, inventory integrity, and operations are met consistently throughout their market

Build and manage workforce within budget guidelines and staffing needs for the Market

Recruit, select, retain, and develop a diverse team of General Managers

Access staff accurately to develop strong succession plans

Provide feedback, coaching, and direction on performance to your retail teams to create an amazing experience for our employees and fans

Act as an ambassador of the organization’s values, demonstrate integrity and trust with all relationships

Weekly Market visits

REQUIRED SKILLS, COMPETENCIES, KNOWLEDGE, EXPERIENCE:

Bachelor’s degree or equivalent

Minimum 5 – 7 years of retail management experience; proven prior experience in a retail environment, including time as a multi-store manager; or previous experience as field supervisor or retail area manager

Must possess superior communication and problem-solving skills, collaborative with strong influencing and interpersonal skills

Highest level of integrity and ethics, both professional and personal

Adept at managing time to maximize effectiveness

Must have experience managing a diverse staff of both full-time, part-time, and seasonal employees in multiple locations

Travel outside of the local market

JOB KNOWLEDGE, SKILLS, AND ABILITIES:

Experience in implementing multi-unit, sales, operational, and personnel strategies

Experience in a multi-unit setting

Strong experience with retail finance, including P&L management

Strong written and verbal communication skills

Proven ability to build and foster a diverse, inclusive workplace

Demonstrated ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior

Proven ability to manage employee development in a manner that is deliberate and strategic to move employees through the organization

Ability to hold self and team accountable

Proven ability to inspire and lead organizational change

Effective communicator who connects to all audiences

The salary range for this position is $110,000-$140,000/year, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

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