Retail Member Advisor (Consumer Loan Officer)

Why join the top notch culture at Blue Eagle Credit Union:

• Monthly INCENTIVE earning potential of up to an additional $5.00 per hour based on production
• Quarterly BONUS earning potential
• Generous paid time off of 160 hours per year (4 weeks) with ability to advance to 200 hours per year (5 weeks) after 5 years of service
• Paid holidays equates to an additional 10 days off per year
• FREE health, dental, vision insurance
• FREE telemedicine services for all team members (and your immediate family)
• 401(k) plan with company match of 100% up to 6%
• Active wellness program with gym membership reimbursements and more!
• Additional benefits such as cancer, critical illness, accident, and life insurance options
• Dependent Care flexible spending account
• Mental Health resources
• Community involvement opportunities provide an additional 8 hours of paid time off to serve
• Career development

Member Advisors are Loan Officers at Blue Eagle!

Member Advisors serve as the Credit Union's primary front-line member service representatives and are responsible for creating a welcoming environment and creating an exceptional impression on all our members.

Key job functions include, but are not limited to:

• Leading and growing the Credit Union through the addition of new members and the expansion of existing member relationships using probing and interviewing skills
• Focusing on the growth of the Credit Union's loan portfolios (accept application, underwrite loan, decision loan, close loan)
• Attaining sales goals
• Professionally & timely responses to member inquiries by phone, email, chat, and/or in person
• Accurately performing transactional and operational responsibilities by learning all aspects of branch and/or contact center operations; protecting against risk of loss
• Becoming proficient in credit union regulations, policies, and procedures

To name a few expectations, this person:

• Becomes a lending expert including performing the entire consumer loan process and residential mortgage process from interview to close by accepting, analyzing, underwriting on loan applications up to individual lending authority.
• Provides ongoing support to members via a needs based sales approach of the Credit Union's products and services.
• Becomes a Credit Union ambassador and fluent in all branch operations.
• Develops new business and maintains an active pipeline via outbound sales calls and business development initiatives to ensure individual and team sales goals are accomplished

Postings within the Roanoke Region are openings for any of our Roanoke locations: Hershberger, North Market, Oak Grove, West Salem or Rutherford! We connect our Member Advisors to the location best fit for your success, after completing your training program.

If you are pumped about this career opportunity, click to electronically sign the application and submit it along with your resume. We look forward to meeting you!

Requirements

The ‘must haves’ for this position include:

• Excellent member service experience
• High School diploma or GED equivalent required
• Exposure to a sales and service environment that has sales goals
• Engaging personality with strong communication skills with the ability to influence others
• Ability to obtain Level 1 Lending Authority within 12 months of hire date or promotion to position
• Ability to be registered in the Nationwide Multistate Licensing System and Registry (NMLS)
• Preference will be given to applicants who have applicable experience in the credit union or banking industry