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Retail Operations Manager

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Job Description - Retail Operations Manager






Role Overview






At Sodexo, our retail dining programs play a vital role in supporting the Renown Health community—serving caregivers, visitors, and guests with quality, convenience, and hospitality. As a Retail Operations Manager , you’ll lead day‑to‑day operations across high‑volume retail food venues, ensuring exceptional service, strong financial performance, and a welcoming dining experience.

This role is ideal for a hands‑on foodservice leader who thrives in fast‑paced environments and is passionate about people, process, and guest satisfaction.

 









What You'll Do






  • Lead daily operations across retail dining outlets, ensuring consistent service, food quality, and a positive guest experience
  • Drive financial performance by managing labor, food cost, inventory, and retail sales strategies
  • Hire, train, and develop frontline teams while fostering a culture of accountability, engagement, and service excellence
  • Ensure compliance with food safety, sanitation, and healthcare regulatory standards
  • Partner with leadership on retail innovation, merchandising, and marketing initiatives to enhance customer satisfaction and increase revenue

 









What We Offer






Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.









What You Bring






  • Experience managing high‑volume retail or foodservice operations, preferably in healthcare, campus, or hospitality environments
  • Strong financial acumen with the ability to manage budgets, control costs, and analyze performance metrics
  • Proven leadership skills with experience coaching and developing teams in a fast‑paced setting
  • A commitment to food safety, regulatory compliance, and operational excellence
  • A customer‑focused mindset with a passion for creating welcoming and efficient dining experiences

 









Who We Are






At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.









Qualifications & Requirements






Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years of experience in retail operations





Original job Retail Operations Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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