Job Description - Retail Operations Representative


Alliance Catholic Credit Union is seeking an exceptional and experienced Retail Operations Representative who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will report directly to the Retail Operations Manager at our Admin location.

 

The ideal candidate:


  • Process all incoming membership and loan applications, efficiently and accurately.

  • Prepare loans for closing via e-Sign and/or a branch.

  • Maintain orderly files on each account with attention to complete and accurately detail the account and all the loan documents.  

  • Works effectively with all employees to meet member’s needs in a responsive, efficient manner across department/branches.

  • Deepen member relationships by identifying their financial needs. 

  • Uncover member needs by reviewing their account/accounts and offering members appropriate products/services.


A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results---accurately and efficiently. We seek candidates with a high school diploma or equivalent and 6+ months of similar or related experience in a financial institution. Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vison, 401k, life, AD&D, short and long-term disability, FSA, tuition reimbursement, paid time off, paid holidays.


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