Retail Operations Supervisor

Title:Retail Operations SupervisorLocation:San Diego International Airport * Assist the General Manager in managing team members and the daily operation of our stores and providing an amazing customer service experience to our customers
* Working at the San Diego International Airport
**Retail Operations Supervisor Key Accountabilities** : * Provides staff training and conducts store opening/closing/ shift change procedures
* Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits
* Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping
* Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported
* Ensures that staff report to work on time, dressed in clean full uniform, including nametags
* Ensures that all staff tardiness and absences are reported to management
* Ensures customers are greeted promptly and served by knowledgeable, well-trained associates
* Demonstrates effective management of customer queuing
* Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes
* Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor
* Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping)
* Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink
* Ability to manage, consult, and help plan daily activities with General Manager, Operations Manager, and other Supervisors
* Provides supervision and support to store staff
* Works with on-site jobbers and sales representatives
* Approachable and interactive leadership qualities
* Ability to work in a fast-paced environment
* Good time-management skills and multi-tasking abilities
* Good problem-solving skills
* High School Diploma or equivalent
* One or more years of retail supervisory experience
* Health & Well Being: Medical/Dental/Vision Insurance
* Paid Time Off
* Various Personal and Parental Leave Programs
* Universal Life Insurance
* Retirement Programs & Matching Employee Contributions: 401K & RRSP
* Employee Discount 20% Off Hudson Store & Specialty Stores
* Employee Discount 50% Off Hudson Food & Beverage Stores
* Employee Recognition & Anniversary Programs
* Training, Development, and Growth Opportunities
* Tuition Assistance & Scholarship Programs
* Referral Bonus Program
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