Retail Pharmacy Technician 2 - Per Diem Day

Description

Must have Pharmacy Licensure/Registration, PTCB and Immunization credentials to
be considered.
PRN opportunity.

Summary:

The Retail Pharmacy Technician II in the retail pharmacy setting will assist the pharmacists in the preparation, filling, insurance processing, and delivery of prescriptions under the direct supervision of a pharmacist. The role also includes supporting the pharmacist with inventory management, ensuring proper medication storage, and adherence to safety and compliance standards. A key focus of this position is direct patient interaction, requiring strong customer service skills when assisting patients in person, over the phone, at the point of sale, and through the Meds-to Beds program. The technician ensures that products and services are delivered in a timely, safe, and cost-effective manner in accordance with department policies, procedures, and industry standards.  

Responsibilities:

1. Assisting the Pharmacist with Medication Processing and Dispensing following the retail pharmacy workflow. 

2. Assisting with Inventory Management as instructed by the pharmacist. 

3. Aiding with Insurance Billing & Financial Assistance 

4. Supporting the Pharmacist with Meds-to-Beds Program 

5. Critical Thinking & Problem Solving � Demonstrate strong problem-solving skills and offer reasonable solutions/options to workflow or patient care challenges. � Participate in educational, training, and competency programs for self and other pharmacy team members. 

6. Customer Service & Communication � Answer phone calls, triage inquiries, and direct issues to the appropriate personnel in a professional manner. � Communicate patient needs or concerns with the pharmacist, the medical team or the appropriate person. � Provide direct customer service to patients and families to promote timely access to medications. 

7. Aide Pharmacist with Community Pharmacy Workflow Management � Prioritize daily activities while maintaining a positive, professional, and team-oriented work environment. � Execute point-of-sale transactions and reconcile opening/closing processes to maintain operational integrity. � Under the Direct Supervision of the pharmacist, assist with the vaccine administration per NYS regulations. 

8. Support the Pharmacist with Record Keeping & Compliance JOB DESCRIPTION Developed 6/5/2025  

9. Comply with all pharmacy regulations and policies, including: � URAC accreditation, FDA mandates, and manufacturer restrictions (e.g., REMS, LDD). � Risk Evaluation and Mitigation Strategy (REMS) program and federal/state drug laws. � Handle hazardous medications in compliance with safety protocols to mitigate risk. 

10. Maintain and Model Organizational Values. 

11. Demonstrates regular, reliable and predictable attendance. 

12. Performs other duties as required.  

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Required Credentials: PTCB, State License and Immunization Credential