Retail Pro - Vail, CO

Our mission is to make the finest knives in the world. A unique, world-class retail experience embodies the quality we strive for with our knives. The Retail Pro’s primary responsibility is to facilitate that experience for our visitors. 

New West KnifeWorks and MTN MAN Toy Shop offer one of the most original shopping experiences in town. Our Retail Pros offer an interactive experience for customers and staff alike, focusing on hands-on shopping and even tomahawk tossing! Join our team and learn how our reputation for quality and design is second to none.

About you: 

• Able to connect with a variety of people and personalities


• High Emotional Intelligence (EQ) - you just get it


• Lifelong learner- receptive; always looking to improve


• Excellent sales instincts


• Passionate about American-made functional art


• Self motivated and dependable -  you’re on-time and ready


• Availability on weekends and holidays


• Passion for a hobby or interest outside of work

What you’ll do: 

• Provide a welcoming and memorable experience for all visitors to our store


• Become a product expert via ongoing product training, showcasing our brand’s quality and functionality to customers


• Deliver exceptional service in a boutique selling environment


• Act as a local guide for all things in and out of our store


• Keep our store and merchandise looking their best and ready to impress


• Other duties as assigned, which may include tomahawk tossing and/or knife sharpening after passing in-house certification

Compensation & Benefits:

• Base wages starting at $20/hr DOE + 3% commission on all retail sales (often averaging >$25/hr and up)


• Consideration for monthly bonus (tied to store performance-to-budget)


• $24/hr sharpening base wage, after completing in-house certification


• 401(k) + 4% company match*


• Generous employee discount + friends & family discount*


• Discount programs with partner organizations such as Kuhl


• Paid sick leave (for all Colorado-based employees)


• Full Time** only: comprehensive health, dental, vision & accident insurance; dependent care FSA*

*Eligibility waiting period applies