Retail Sales & Operations Manager European Wax Center (North of Austin, TX)

We’re looking for a Retail Sales & Operations Manager — a motivated leader who thrives in a fast-paced, people-first environment.

If you love coaching teams, achieving sales goals, and building culture, this is your moment.

You’ll run the daily operations while bringing your creative high energy, motivational and problem solving skills and leading a talented team of Guest Service Associates and Wax Specialists while driving sales growth, performance, and guest satisfaction.

What You’ll Do

• Lead a passionate team to meet and exceed sales and performance KPIs.

• Recruit, hire, train, and retain high-performing team members.

• Coach and mentor through daily huddles, goal-setting, and action plans.

• Build a culture where people feel valued, confident, and motivated.

• Oversee scheduling, payroll, inventory, and overall center operations.

• Handle guest escalations professionally and proactively.

• Use analytics to drive performance and identify opportunities for growth.

• Ensure visual standards and cleanliness reflect our premium brand.

What You Bring

• 3+ years of successful retail or service management experience leading teams of 5+.

• Proven track record in sales growth and team development.

• Strong leadership, communication, and problem-solving skills.

• Experience with Microsoft Office or Google Suite and POS systems.

• High energy, professionalism, and a “lead by example” mentality.

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Why You’ll Love Working Here

• Competitive base + unlimited bonus/commission structure

• Health, Dental, Vision, Life Insurance, and 401(k) with match

• Paid Time Off to recharge

• Leadership training & mentorship for personal and career growth

• Complimentary waxing & product discounts

• Positive, family-oriented team environment

• Cell phone allowance & referral bonuses

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Our Promise

We believe great leaders work for their people, not the other way around.

If you’re ready to grow, inspire, and make an impact — we’ll give you every tool to succeed.

Apply today and take the next step in your leadership journey with European Wax Center.

Supplemental pay

• Commission pay
• Bonus pay
• Other

Benefits

• Paid time off
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Employee discount
• Paid training
• Other