Retail Sales Assistant

Ready to be part of a dynamic team in the home improvement industry?
We’re looking for a Retail Sales Assistant to represent our client’s home improvement services. If you're a people person who enjoys helping customers elevate their homes and lifestyles, we want to hear from you! At Coastal Connections, we are transforming the home improvement experience by offering high-quality services that exceed customer expectations. Our Retail Sales Assistants play a key role by offering personalized insights and scheduling consultations with our expert sales team.

As a Retail Sales Assistant, you will engage directly with customers, providing them with detailed information about the home improvement services offered by our client. You’ll also help schedule in-home consultations for interested customers. If you're passionate about helping people enhance their homes and thrive in a customer-focused environment, this is the role for you!

At Coastal Connections, we believe in developing talent from within. If selected, you'll receive hands-on training with experienced team members to build your skills in customer service and sales support, preparing you for future leadership opportunities.

Our Retail Sales Assistants Receive Training in the Following Areas:

• Customer Service & Relationship Management (CSR & CRM)
• In-person Sales Consultations
• Brand Representation
• Scheduling & Appointment Management
• Lead Generation & Follow-up
• Campaign and Sales Strategy Development

Position Responsibilities:

• Engage directly with customers in a retail setting to provide information about our home improvement programs and services.
• Offer personalized recommendations tailored to customers’ needs and ensure they fully understand available options.
• Schedule in-home consultations with our sales team, demonstrating strong organizational and time-management skills.
• Communicate regularly with the sales team to ensure appointments are booked effectively and customer expectations are met.
• Stay up-to-date with the latest product knowledge and industry trends to provide accurate and helpful information to customers.
• Build and maintain positive relationships with customers to enhance brand awareness and customer loyalty.

Position Requirements:

• 1-3 years of experience in customer service or a sales environment preferred
• High school diploma or equivalent preferred
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment
• Passionate about customer service and home improvement
• Excellent communication skills and confident engaging with customers
• Flexible schedule, with the ability to work weekends or evenings as needed

This is an in office position located in Stamford, Connecticut and requires daily commuting to our Stamford office location. 

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