Summary/Objective:
Highly competent, detail-oriented and strategic professional who understands and embraces the company’s mission and will deliver high sales results while building relationships with customers to ensure a positive experience for all.
Essential Functions:
- Meet/exceed sales goals and expectations
- Customer-centric and understands the importance of creating exceptional customer experience that leaves a lasting impression.
- Identify customer needs and provide styling options and tips
- Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team
- Abide by all store policies and procedures
- Embody and represent the VICI brand
- Always maintain sales floor cleanliness
- Maintain proper sales floor product representation with high level visual standards and replenishment
- Always maintain sense of urgency
- Ability to work well under minimal supervision
- Be up to date on current fashion trends as well as VICI Styles
- Process shipment in an efficient manner: unbox, steam, fold, and merchandise on the sales floor
- Ensure sales floor is clean, organized and aesthetically pleasing at all times
- Greets and helps customers while building relationships to ensure a great customer experience
- Place and encourage online orders on out-of-stock product for customers
- Capture email and phone numbers at checkout for every customer
- Create content for social media as requested by the Marketing Team
- May perform other duties as assigned in support of the overall success of the company
- Comfortable working in a fast-paced, startup environment with the ability to take initiative and quickly adapt to change
- Demonstrates a high degree of personal and professional integrity
- Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals
- Strong customer service orientation; demonstrates a kind and gentle approach with customers
- Ability to work independently, be self-motivated and work effectively in a team environment
- Skilled at communicating clearly both verbally and in writing
- Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues
Qualifications:
- Work experience as a retail stylist or similar roll in fashion industry suggested
- Possesses drive, goal-oriented, demonstrates high energy and positive attitude
- Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
- A team player who possesses the ability to work in a learning environment
- Ability to communicate effectively with peers and management
- Takes initiative
- Must have a passion for fashion
- Ability to work Retail hours