Retail Sales Associate

Company: Polkadog

Position: Retail Sales Associate

Reports To: Store Manager

Type: Part-time

Start date: September 1, 2026  

Salary Range: $18/hour

Retail Sales Associate

Are you a natural at customer service and an animal lover? Join the Polkadog Bakery team as a part-time Retail Sales Associate in any of our pet stores! We’re looking for friendly, energetic, and dependable people who want to help pets (and their humans) have the best shopping experience possible.

About Polkadog Bakery

Founded in 2002 in Boston’s historic South End, Polkadog Bakery began as a tribute to a one-eyed rescue dog named Pearl. Our mission is simple: use the finest ingredients in our treats and provide the best pet products to create a complete picture of health and happiness for every pet.

We’re a growing pet retail company dedicated to creating a positive workplace where employees love what they do, grow professionally and personally, and make a real impact on our success. This is your chance to join a fast-growing pet store and learn valuable skills in retail, customer service, and small business operations.

Location: North End, Boston, MA 

Hours: 16-24 hours/week

Start date: September 1, 2026

What You’ll Do (Key Responsibilities)

• Greet every customer and deliver outstanding pet-focused customer service.
• Assist shoppers in finding pet treats, food, and accessories.
• Drive sales through engagement, upselling, and product knowledge.
• Handle cash and credit card transactions; reconcile cash drawer at close.
• Maintain store appearance — cleaning, stocking, and merchandising.
• Receive and process weekly inventory shipments (lifting up to 50 lbs).
• Support in-store events from prep to breakdown.
• Collaborate with team members to achieve store goals.
• Some weekend shifts are required. 

Qualifications

• Retail, sales, or customer service experience preferred (especially in pet retail).
• Passion for animals and willingness to learn about pet products.
• Strong communication and teamwork skills.
• Reliability, flexibility, and a positive attitude.

Perks & Benefits

• Pay: $18/hour
• Health benefits
• 401(k)
• Employee pet feed program
• Employee discount
• Bonus potential
• Paid time off
• Professional development assistance
• Flexible scheduling

Ready to Apply?

We want to hear what makes you stand out! Tell us a little about yourself and why this role caught your eye. Polkadog is an equal opportunity employer and welcomes candidates of all backgrounds.