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Retail Sales Associate

Job Description - Retail Sales Associate



Thompson + Hanson is home to designers and architects, curators and gardeners–creatives at heart grateful for the privilege of shaping and inspiring beautiful spaces across Houston and Austin since 1981. We delight in the work that we do, and we attribute our continued growth to the vibrant, motivated, and caring individuals that make up our Thompson + Hanson family.

A quiet sophistication permeates every Thompson + Hanson environment. You’ll find that within the walls of our shops, on the pages of our online shop, and the meandering paths of our nurseries, we are creatives at heart who enjoy the opportunity to bring something fresh to the table, always with an eye to shaping tranquil spaces that people love to inhabit. Whether wandering through rows of flowers and fragrance, browsing carefully curated pieces in the shops, or online, or simply savoring the view in the shade of an oak tree, our hope is to provide an experience that puts you at ease, surrounds you with beauty, and leaves you inspired. 

Being a part of the Thompson + Hanson team means more than just having a job. We believe in nurturing employees, providing room to grow, and offering opportunities for leadership. 

 

 

For our full-time employees, Thompson + Hanson offers:

Medical, Dental, and Vision Insurance

Generous Paid Time Off

401K Plan with company matching - All employees are eligible to enroll after 6 months of service

Discount at our Thompson + Hanson retail shops - 25% off home items and 40% off fashion items

Discount at Tiny Boxwoods/Milk & Cookies - 20% off

 

Job Responsibilities:

Operate POS system

Represent the store in a positive manner

Greet all customers

Folding, straightening, and restocking fashion and home merchandise

Keep store organized

Dusting, sweeping, and general cleaning daily

Help fitting customers and finding sizes for customers

Promoting sales through customer service, suggesting other items that may work

Keeping a “customer book” and maintaining communication with regular customers 

Learn proper TH gift wrapping

Process customer returns and refunds

Learn how to process designer approvals, special orders, and wholesale customer transactions

Process employee and family discounts

Attend staff meetings

Learn plant codes for ringing up plants

Stay updated on merchandise outside in garden

Help locate products for customers

 

Qualifications:

Flexibility and ability to work extended hours during holidays

Ability to function in a fast-paced environment and to multi-task

Confident and outgoing personality

Team player

Basic knowledge of plants

Communication skills

 

Environmental Elements of the job:

Work indoors, environmentally controlled



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