Retail Sales Coordinator - Aman Essentials

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.

Role

The Retail Sales Coordinator based in our Miami Corporate office, reporting into the Global Director of Sales and Partnerships supports daily retail sales operations by coordinating sales activities, assisting retail sales teams, and ensuring smooth communication between sales staff, management, and external partners. This role helps drive sales performance, maintains accurate sales records, and ensures a consistent, high-quality customer experience. The candidate must be able to work in a fast-paced environment, manage multiple customers at once, and maintain a positive attitude.

Responsibilities

• Assist sales leadership with annual sales strategies and action plans
• Coordinate day-to-day activities for the corporate sales team, including scheduling, documentation, and follow-ups
• Assist with sales proposals, contracts, quotations, and presentations
• Maintain and update CRM systems with client information, sales activities, and pipeline data
• Track sales performance, forecasts, and KPIs; assist with reporting
• Support onboarding and servicing of corporate accounts
• Assist in planning and executing corporate sales campaigns, events, and client meetings
• Ensure compliance with company policies, pricing structures, and contract terms
• Handle client inquiries and support issue resolution to maintain strong relationships

Requirements

• Bachelor’s degree in Business, Marketing, Sales, or a related field preferred
• 2 - 4 years of experience in corporate sales, sales coordination, or B2B account support
• Strong organizational and documentation skills
• Excellent written and verbal communication skills
• Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and MS Office (Excel, PowerPoint, Word)
• Ability to manage multiple priorities in a fast-paced corporate environment

Benefits

Aman Group offers competitive benefits including exciting international career growth in a company that is expanding rapidly. 

If you are ready to take on the challenge of shaping the future of this unique property and creating unforgettable guest experiences, we invite you to apply to join our team.