Retail Sales Lead

As a

Field Service Technician

in our

Retail

division, you will provide service for scheduled jobs, emergency repairs and installations on equipment such as scales, slicers, oven and wrapping station products and packaging machines. Most of which you would find in your local grocery stores and delis. You will be the face of Bizerba in your region and must be customer focused, self-motivated and possess good analytical skills. We're offering this excellent opportunity to attend a 6-week training course in Richmond, VA beginning

July 11,2024,

for Bizerba to provide service for select locations ONLY:

Seattle, WA
Columbus, OH
Atlanta, GA

You must reside within an hour radius by car or be willing to relocate. Upon completion of training, you will return to your assigned area of hire.

JOB DUTIES:
Providing on-site repairs, installations, off-site remote troubleshooting
Providing preventative maintenance of equipment
Listen to customer concerns and communicate all job -related topics in an efficient and comprehensive manner
Set up and troubleshoot both wired and wireless network connected devices
Traveling to multiple locations (up to 3 hours one way) and able to work flexible work hours including on-call on weekends and holidays on a rotational basis. (typically home every night)
Intermittently lifting 60-80lb equipment, and working in unusual climates
Responsible for maintaining a personal parts stock
Annual inventory counts must be within -5% discrepancy
Accurate and consistent logging in ADP and SIS
Closing out work order tickets on time with descriptive details
Timely expense reporting
Responsible for proper upkeep and maintenance of provided company service vehicle(s)
Responsible for keeping the spare parts in new/sellable condition and safe packaging
Responsible for the proper upkeep of company issued equipment including tools, equipment, phone, laptop, and so forth

BENEFITS:
Competitive salary from $50,000/yearly
Uniforms, tools, and company van provided
On call stipend and food per diem if dispatched overnight
Health Insurance (medical, dental, vision) effective at 30 days
401K eligibility after 60 days up to 3.5% company match
Paid vacation and PTO
Short/Long Term Disability
Life Insurance
Flex Spending and Health Savings Accounts
Referral bonus program
Employee assistance programs
Paid training

JOB REQUIREMENTS:
Associates degree or equivalent from two-year technical school or college
Customer focused, self-motivated, and detail oriented
Must possess mechanical aptitude
Problem-solving skills to include both analytical and creative thinking
Experience in repair and installation of PC based devices or processor-controlled equipment
Good analytical skills for troubleshooting and diagnostics
Familiar with TCP/IP based connections and other system bus protocols
Valid driver's license and clean driving record required
Able to pass a criminal background check, and pre-employment drug screen

www.bizerba.com
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