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Retail Sales Manager

Job Description - Retail Sales Manager

Our client is a distinguished family-run FMCG importer and distributor in Malta with roots extending nearly a century back. Renowned for delivering next-day service across ambient, chilled, and frozen products, they proudly partner with premium global brands and maintain strong relationships with retailers from major supermarkets to independent convenience stores. Their success is built on pillars of service excellence, innovation, and deep client and supplier trust.

Role Overview

As Retail Sales Manager, you will spearhead the clients retail-focused strategy, driving growth in supermarket and convenience store segments. Your leadership will ensure brand visibility, executional excellence in merchandising, and outstanding customer engagement across retail accounts.

Key Responsibilities

  • Develop and implement high-impact retail sales strategies targeting supermarkets, convenience stores, and minimarkets.

  • Build and nurture relationships with key retail clients, ensuring consistent representation of premium global brands.

  • Lead instore merchandising and retail marketing efforts to reflect brand standards and maximize shelf visibility.

  • Manage a team of retail account managers and merchandisers, providing coaching and performance feedback.

  • Analyze sales data and market trends using technology and analytics to optimize product placement, stock levels, and overall performance.

  • Collaborate with logistics to maintain timely deliveries and manage inventory effectively supporting the clients commitment to service excellence and next day delivery.

  • Monitor competitor activity, prepare sales forecasts, and present insights along with strategic recommendations to senior leadership.

  • Act as a bridge between suppliers, marketing, and retail channels to ensure alignment in promotional execution and product launches.

Requirements

  • 3+ years of retail sales experience in FMCG, preferably with a hands-on understanding of merchandising and brand activation.

  • Strong interpersonal skills and ability to foster long-term partnerships with retail clients.

  • Proven leadership and team management abilities.

  • Analytical mindset with proficiency in data analysis and insights generation.

  • Familiarity with logistics operations to align sales activities with delivery capabilities.

  • Fluency in English; Maltese skills are an advantage but not essential.

What Our Client Offers

  • A supportive, family-oriented culture rooted in tradition and mutual respect.

  • A dynamic role with exposure to a broad portfolio of respected global brands and retail formats.

  • Empowerment through modern tools and technologies to stay ahead of market trends.

  • An opportunity to contribute meaningfully to an established, evolving business and shape the retail strategy.

We are looking for a dynamic leader who excels in retail relationship-building, data-driven strategy, and consistent execution someone ready to elevate brand presence across Malta's retail landscape.

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