Retail Sales Manager

Job Description

Job Description

Koha Foods is one of Hawaii's largest Asian and specialty food distributors supplying local vendors, restaurants, supermarkets, and other stores with a wide array of food items and products, including our own line of high-quality, gourmet Korean food items.
We strive to uphold our values to ensure customer satisfaction in all areas of business. All employees are expected to demonstrate the Koha Foods Core Values at all times:
Own It - Take responsibility
Be Relentless - Never settle
We Got Your Back - Be supportive of each other
Find the Win - Find solutions that are wins for both sides
Have Fun - Work hard and have fun
If you want to be part of something fun and exciting that comes with exceptional employee discounts on many of our products, come join our team!
Job Description:
The

Retail Sales Manager

will play a critical role in the growth of new business and territory development. They will lead the Retail Sales Team to maintain relationships with the local community and our partners to ensure customer satisfactory and achieve company's sales operations.
Essential Functions:
Maintaining and building our product presence at the retail stores to include the following:
Assist the Director of Retail Sales to meet or exceed company's financial objectives
Review and analyze sales and revenue reports to project sales and determine profitability
Assist in preparing bids and proposals for potential clients and negotiating when needed
Maintain current knowledge of market/trends to develop or improve marketing and promotional strategies to meet sales targets and attract business
Manage, mentor, and motivate the Retail Sales Team to meet sales targets/goals
Identify any issues, handle customer complaints and/or suggestions and provide solutions
Ensure a full understanding of all store communications including product information, advertising, promotions, and other marketing initiatives
Utilize the use of customer portals to stay updated on new items and promotions
Work with cross-functional teams to research and identify new products and develop strategies for customer execution
Perform other duties as assigned
Desired Skills and Qualifications:
Bachelor's degree in Business, Marketing, Finance (or related field), or 5 years of retail sales experience
At least 1 year of Supervisory or Managerial experience
Familiarity with customer portals
Self-motivated and ability to work in a team
Results-driven with strong analytical skills
Excellent sales and customer service skills, with proven negotiation skills
Strong verbal and written communication skills
Strong working knowledge of management best practices
Proficient in Microsoft Office Suite or related software
Schedule:
Flexible schedule
Monday to Friday
Full-Time
Benefits:
401(k) and Company Matching
Medical/Dental/Drug/Vision

Insurance
Paid Time Off - Vacation, Sick, Float
Paid Holidays
Healthcare and Dependent Care Flexible Spending Accounts
Aflac Supplemental Insurance
Group Life and Accidental Death & Dismemberment Insurance
Employee Discounts
Profit Sharing
Referral Program

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