Retail Sales Manager - Levittown, NY

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Retail Sales Manager - Levittown, NY
** Retail Sales Manager - Levittown, NY**
Location:

Levittown, NY

Department:

Management

Salary Details:

Competitive - OTE $105k+

Advertising End Date: Not Specified

Wren Kitchens, the UKs number one kitchen retailer and manufacturer, have rapidly expanded into the USA. Wren is famous for providing tailored, luxury kitchens at affordable prices. We could not be more excited to be opening new kitchen showrooms, manufacturing facilities and corporate offices in 2022.
With our exponential growth, we are looking for incredible individuals to join us and continue our success story!
A fantastic team environment, with great facilities
Uncapped earning potential
Commission paid during annual leave
Excellent training and development programmes
Fantastic career progression
High-quality IT equipment and software
Generous PTO and benefits
About The Company

About The Role

**Retail Management - $105,000 on target earnings**
Were looking for inspirational retail leaders who can motivate a team, drive sales and manage a world-class customer experience.
**Main responsibilities:**
* Cover for the General Manager, and all their duties, when away from the showroom
* To support the General Manager in delivery of the end to end customer experience; engaging customers and generating leads, inspirational design, customer sign off, pre-installation, delivery and installation
* Managing and coaching the showroom team to deliver; sales / KPI targets, service standards, showroom presentation standards, process compliance & company values by being an inspirational leader within the showroom
* HR; Conducting regular 1-2-1s, performance development reviews with the showroom team and recruitment
* Working with Installation Managers to ensure service standards of Installers and installations are maintained
* Allocating online appointment requests, telephone and walk-in customers to designers to improve appointment volumes
* Supporting the showroom team with escalations and issue resolution where required to central customer service and installation teams
About You
* Kitchen design experience is preferable but not essential
* Experience in a retail management or sales role is preferable
* You can work 40 hours a week including weekends and evenings as standard
* You are customer-focused and prepared to work in a fast-paced, ever-growing environment
* You'll have the ability to work in a large sales team and achieve key performance metrics

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