Job Summary
MoonTree Mattress is looking for a Retail Sales Professional ("Sleep Guide") to join our team! As a Retail Sales Professional, you will be the face of the company dealing with all customer questions about the product and services. It will be your job to keep customers happy and constantly expand your knowledge on new company products, services and policies. You will also be challenged with handling customer complaints and retain customers through excellent customer service. Finally, you will be responsible for the store floor managing the displays, products, and tidiness of the store floor.
Responsibilities:
- Being able to greet customers, answering questions, engaging customers with merchandise, and providing exceptional customer service
- Guiding customers to merchandise within the store
- Organizing and maintaining an orderly appearance throughout the store floor
- Strong product knowledge
- Contribute to the company's sales goals on a monthly, quarterly and yearly basis
- Build customer relationships
Qualifications:
- Proven success in a Sales, Retail, and/or Customer Service role is required
- Furniture & Mattress industry experience desired, or luxury/premium sales in a commission-based, competitive environment
- Professional appearance
- Personable and friendly attitude
- Excellent communication and interpersonal skills
- Customer-focused and sales-driven mindset
- Availability to work a flexible schedule on evenings, weekends, and holidays as needed
- Technology: proficiency with computers, tablets, point-of-sale systems, etc.
- Certifications & Licenses: none required
- Must pass basic drug & background screening – we are a drug/alcohol free workplace
- Must provide references
- Minimum: High School Diploma (or equivalent) is required
- Physical Requirements – able to occasionally lift products/packages weighing up to 25-50 lbs.
Benefits/Perks:
- Growth and Career Advancement Opportunities
- Great Working Environment
- Competitive Hourly Base Pay
- Commission-Based Pay (upon achievement of sales targets)
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
Equal Opportunity Employer Statement: MoonTree Mattress is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing a diverse and inclusive workplace and welcome candidates from all backgrounds to apply.
Please note that only candidates meeting the job qualifications & requirements will be contacted for an interview.
MoonTree Mattress is a mattress & sleep products company that serves NC & SC. Our mission is to be “The Easiest Place To Buy A Mattress” so our guests can sleep better & live healthier!
Retail is the #1 private-sector employer in the country
If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
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