Job Description - Retail Sales & Store Manager
Job Description
Job Description
The Sales & Store Manager is responsible for managing the day-to-day operations of the store, its associates, and involved in all transactions with technicians and customers. Main focus areas will include conversion of leads into transactions and deepening connection and communication with current customers.
In this role, you will be at a centralized store location, at the front of the store, responsible for greeting walk-in customers, answering phones, online requests, emails, cold calling, prospecting and building relationships that will increase customer penetration, revenue growth and customer satisfaction.
You are also responsible for the financial stability, growth, and contribution to the company; fiscally responsible for the profit and loss of the store by setting goals and meeting targets weekly and monthly with your team.
Education and/or Experience Requirements & Preferences
Bachelor’s degree preferred. A
degree/certification
or equivalent education in relation to Business Management; or minimum 3 years experience in a goal and target setting position that heavily depends on converting leads into transactions in a sales role environment required.
Minimum of 3 years’ experience in a sales
supervisory/management
role preferably in a commissioned retail or services environment.
Strong leadership skills, creative thinker and problem solver
Excellent closing and negotiation skills
Superb communication and customer service skills required
Experience, skills, knowledge, or certification related to Consumer Electronics or Information Technology highly desired
Strong organizational and computer skills; and experience with a CRM desired
Eligibility Requirements
Proof of eligibility to work in the USA
Pass reference and background check; professional references required
Possess a California Driver’s License; provide a clean DMV record, proof of insurability, as this position does sometimes require driving and using company vehicles.
Must live within a reasonable commute distance due to the need to drive between locations and customer home/business.
Available to work all operational hours; opening to closing and weekends.
Compensation & Benefits:
Annual base salary of $64,480
Monthly Stipend $40
End of Month bonus based on a gross profit derivative; average store seen as low as $1000 and as high as $10,000 per month.
Accrual of Paid Time Off
California Paid Sick Leave
Health plan monthly premium partially covered by Company
Dental, Vision Benefits monthly premium fully covered by Company
401K plan available
Mental Health benefit
Company Description ClickAway has been around since 2002 helping people with their devices from computer repair, their network, mobile devices, printers, and provides many more services for home office and other small/medium businesses.
Company Description
ClickAway has been around since 2002 helping people with their devices from computer repair, their network, mobile devices, printers, and provides many more services for home office and other small/medium businesses.
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