Retail Service Assistant II (Rotating Shifts)

JOB SUMMARY 
Performs food preparation and cooking tasks, ensuring quality food production. Guides junior staff, provides 
training, and ensures adherence to food safety and sanitation standards. Handles inventory, orders supplies, 
and assists in menu planning and recipe development. Handles customer service issues, ensuring satisfaction. 
Maintains records, conducts health and safety compliance checks, and supports kitchen management in 
optimizing operations. Responsible for operating cash registers accurately and efficiently. 

JOB FUNCTIONS 

• Performs food preparation tasks, including cooking and assembling more intricate dishes. 
• Ensures that food is prepared and presented according to quality standards.
• Handles inventory, including ordering supplies and maintaining stock levels. 
• Trains junior staff on kitchen procedures and safety protocols.
• Assists in planning menus and developing recipes. 
• Provides operational support to kitchen management, helps to streamline processes. 
• Maintains records of food temperatures, inventory levels, and other important data.
• Ensures compliance with health and safety regulations, conducting regular checks and audits. 
• Operate cash register/POS system accurately for all transactions
• Process customer purchases efficiently while providing courteous and professional service. 
Required for All Jobs 
• Performs other duties as assigned.
• Complies with all policies and standards. 
• Utilize all organizational resources effectively and efficiently. 
• Where applicable, refer to the competency validation documents for population(s) served. 

Requirements
• High School diploma, GED, or equivalent

• Minimum of 2 years of experience in food service or hospitality
• Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining 
flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.
• Proficient written and verbal English communication skills.
• Collaborates with others to solve moderately complex technical challenges.
• Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.

Salary Range: Minimum 16.25/hour - Maximum 25.99/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.