Retail Staff Member - Saratoga Springs

RETAIL STAFF MEMBER 

The Retail Staff Member will work closely with our Hospitality Manager, Assistant Hospitality Managers and the rest of our exceptional team to help make the Tree House experience the best experience the industry has to offer. This opportunity promises an invigorating and exciting environment where good work is done so we always look for flexibility and a sense of humor in addition to other valuable traits like intent, hard work, and good communication skills.

This position is part-time and pays $20/hour + tips. Base salary is only one component of the total compensation package, as this role is eligible for participation in the company growth bonus program and a robust benefit and perk package.

UPCOMING HIRING FAIR:
Date: April 22, 2026 from 11:00AM - 7:00PM 
Location: Homewood Suites by Hilton Saratoga Springs,
3368 S Broadway, Saratoga Springs, NY 12866

As a Retail Staff Member, you will be responsible for the following:

• Educating our customers on the history of Tree House, our philosophy, and our beer


• Can packing, can sales, and checkout operation


• Speedy and accurate draft pours with great care for the product


• Flavor profile assessment and the ability to guide customers through their decision-making process with ease and efficiency.


• Assuring clean facilities / Keg line cleaning weekly


• Organizing and assisting with merchandise inventory including log record keeping 


• Tirelessly working to maintain the friendly and welcoming atmosphere at Tree House


• Many other retail related tasks as needed

Applicant Requirements:

• Relevant experience in a fast-paced retail environment


• Refined and educated beer palate


• Impeccable communication and customer service skills


• Bartending Experience with TIPS certification strongly preferred


• Able to push, pull, bend, and lift up to 50lbs consistently and be on your feet standing/walking for the majority of your shift


• You are self-motivated and able to work autonomously, with a focused and hardworking attitude


• A quick learner who is able to work with minimal or no supervision


• Ability to multitask and work coolly and professionally in time sensitive situations


• You are not afraid to speak your mind and share ideas


• Ability to troubleshoot issues and/or pivot plans quickly in order to coordinate corrective actions needed 


• Demonstrated meticulous attention to detail in processing payments


• Understanding and knowledge of the needs of artisan product consumers / broad craft beer knowledge & passion


• Desire to learn about the history of Tree House, our vision, and our beer; longstanding knowledge of Tree House's history and beer archive is a plus


• Flexible schedule and a willingness to work nights and weekends as needed to ensure coverage and that retail needs are met 

Benefits and Perks!

• Wellness reimbursement


• EAP (Employee Assistance Program)


• Birthday Paid Day Off


• 56 hours of sick time per year at an accrued rate of 1 hour for every 30 hours worked


• 401k with company match, 100% vested starting at enrollment


• Paid volunteer hours


• Pet Insurance available at discounted group rate


• Complimentary nutrition consultations


• Annual Employee Benefit Card: preloaded $500 credit for Beer, Merch or other products


• Discount of 50% on all products for personal use


• 3 free drafts and 2 free crew cans per shift


• 3 free drafts per guest for your immediate family when visiting


• 2 items per year embroidery benefit

We look for flexibility in scheduling, with availability during peak business hours. Consistent Thursday through Sunday availability is necessary to apply for this position.