Retail Store Supervisor

Be You, Be Amazing!

Amazing Intimate Essentials has proudly served the New England area for over 40 years. With 24 locations throughout the Northeast, we are the chain of adult shops that are never too far away.

Earn commission and bonuses in addition to your base pay. A comprehensive benefits package is also offered to all full-time employees, including health insurance, 401k with employer match, and much more. We strive to create a work environment that makes employment a positive aspect of life. Join our Team and find out what makes us AMAZING!

The Retail Store Supervisor is responsible for the overall operation of a single retail store. Accountable for delivering sales plan through effective supervision and delegation of store and operational tasks.

Essential Functions

• Recruit, motivate, mentor, and train a high performing team.
• Coach, develop and provide timely feedback to maximize the selling potential of all associates.
• Maximize scheduling effectiveness to impact sales results.
• Set clear expectations for performance of all associates.
• Build a team that works well together based on the needs of the store.

Represent and Maintain Brand Standards

• Make good, fact-based decisions that keep the store’s product assortment full and tailored to store needs.
• Execute and enable visual standards to optimize business.
• Create and maintain a store environment that is laser focused on delivering an exceptional in-store shopping experience.
• Lead consistent focus on delivering an engaging customer experience.
• Implement company selling strategies.

Operational Excellence

• Oversee and direct all inventory related activities.
• Supervise and handle all controllable expenses.
• Perform opening and closing routines of store, up to and including execution of bank deposits and receipt of shipments.
• Coordinate and react to all maintenance issues.
• Maintain all policies and procedures.
• Incorporate loss prevention best practices into all daily operations.

Other Duties

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• 2+ years of Retail experience in a supervisory role.
• Sincere desire to work with a diverse customer, selling adult novelties and apparel.
• Proven ability to set and achieve sales and revenue goals.
• Demonstrated leadership abilities with strong verbal and written communication skills.
• Exhibit high energy level.
• Strong business acumen; including retail math and P&L responsibility.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• Valid Driver’s License.

Availability

Store Supervisors are expected to work on delivery days and banking days; During their Physical Inventory; A minimum of one Sunday shift per month; A minimum one weekday night closing shift per week. Store Supervisors must work every Friday and Saturday. One of these shifts must be a closing shift. Store Supervisors may be scheduled off on (1) Friday and (1) Saturday per month. Any exceptions to the above must be approved in advance by the District Manager.

The blackout period for any vacations is December, January, February, and any special sales months to be selected.

EEO Statement:

Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Met-Cap Management is committed to an inclusive and diverse work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce that reflects the diverse backgrounds of those we serve is what drives our success. We continue to promote an environment of continuous learning, inclusion, mutual respect, and belonging to ensure our employees feel valued, seen, and heard.