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Retail Supervisor

icon building Company : Thisway
icon briefcase Job Type : Full Time

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Job Description - Retail Supervisor

A retail employer is seeking a Retail Supervisor for its Bloomington, MN location. The Retail Supervisor supports store leadership in the effective operation of the store and provides guidance to associate-level team members. This role helps ensure strong customer experiences, high store standards, and efficient execution of daily operations. The position also plays a key role in driving sales results, supporting merchandising initiatives, and fostering a collaborative team culture.

Responsibilities

  • Provide training and coaching to associates to support customer engagement, product recommendations, and effective use of product knowledge.
  • Ensure associates introduce customers to loyalty programs and encourage customer feedback.
  • Support store leadership with merchandising directives, timely product replenishment, visual presentation, and overall store cleanliness.
  • Supervise assigned department areas and drive sales through understanding customer needs, product knowledge, and visual merchandising execution.
  • Communicate product needs, challenges, and updates to store leadership.
  • Collaborate with store leadership to ensure adherence to operational procedures and company policies.
  • Assist in resolving operational issues as they arise.
  • Promote a positive, team-oriented store culture and uphold professional standards.
  • No specific education required (High School Diploma or GED preferred).
  • 2–5 years of experience in retail or a related role.
  • Experience using inventory systems, point-of-sale (POS) systems, and other retail software tools.
  • Ability to use sound judgment to resolve routine operational issues.
  • Effective communication skills for interacting with leadership, associates, and customers.
  • Ability to frequently move throughout the store environment and lift/move items up to 40 lbs.
  • Ability to work with store equipment and tolerate occasional exposure to dust and noise.
  • Availability to work a flexible schedule based on business needs, seasonal demands, and local regulations.
  • Ability to communicate clearly with others.
  • Expected Pay Range for Hire: $16.50 – $21.34
  • 401(k) plan with company match.
  • Medical, dental, vision, life insurance, and disability coverage.
  • Flexible spending account and health savings account options.
  • Voluntary benefits such as accident, critical illness, hospital indemnity, and legal services.
  • Employee Assistance Program (EAP+) with 24/7 confidential support.
  • Wellness programs, employee discounts, and a generous time-off program.
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