Location IL - Evergreen Park Area Store Management Careers Category Retail - Leadership
Share this role:
Leads
and
models
a
customer
first
culture
across
all
roles,
executes customer
service
strategies
to
deliver
a Five -Star C ustomer Service
experience.
Ensures support and receiving functions are contributing to a Five-Star Customer Service experience for our
customers.
Speaks
to
every
customer
before
they
leave
to
validate
their
experience,
resolving
any
issues
in
the
moment.
Dedicated
to
meeting
the
expectations
and
requirements
of
internal
and
external
customers.
Maintains
store-standards
to
support
a
flawless
shopping
experience.
Acts
as
a
sales
leader,
coaches
and
is a
role
model
to
the
Stylists
through
floor
management.
Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment. Sought out by
others
for
advice
and
solutions.
Communicates
a
compelling
and
inspired
vision,
sense
of
purpose
and
expectations.
Monitors
timely
completion
of
tasks
in
Task
Management system.
While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of
time; reach for tools and objects with
hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to
and hear customers . The employee must
occasionally lift to 25 pounds. The employee must be able to see up
close and at a distance, as well as use
peripheral vision and depth perception, and be able to look at, read, and
use
a
computer
and
all
other
electronic
devices for
long
periods
of
time.
Physical Demands: Education & Credentials: *
High school diploma or degree required. *
One-year prior retail experience, preferably in a supervisory role, in an apparel or specialty store environment. *
Prior
experience
with
computerized
POS
system. Our most successful Operation Supervisors are self-motivated and organized individuals. They have upbeat, outgoing personalities and excellent communication skills. Theyre capable of serving our internal and external customers in a sincere, thoughtful, and encouraging way.
**Full Time Opportunity**
A comprehensive benefits package is available.
*
Professional Environment *
Generous Employee Discount After First Pay Period *
Health/Dental/Vision Insurance *
401K Program *
Paid Vacation *
Paid Sick Days & Paid Holidays *
Pet Benefits The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job.
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