Retail Supervisor

Strong telephone skills and ability to establish rapport with customers.
Familiarity with florist business helpful but not mandatory.
Floral Design experience helpful but not mandatory
Ability to work as part of a team while completing tasks in a timely manner
Typing Ability (30 WPM)
Point of Sales experience is a plus
Strong communications and strong interpersonal skills including verbal and written communication ability
Ability to lift 40lbs unassisted
Ability to stand up to 8 hours daily, and up to 10 hours seasonally
Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7:30am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. The management team gets Sundays off during non-seasonal times. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.
About Us

Flowerama of America, Inc. is a franchised retail floral and gift shop with 45 locations across the United States. As a full-service florist, Flowerama

offers a large selection of fresh florals, plants and unique gifts at affordable prices. In 2011, the brand was acquired by 1-800-FLOWERS.COM, Inc., which today independently operates 8 Flowerama shops.
Our Commitment to Diversity
At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration -- for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.
Description
Flowerama is looking for looking for hardworking, upbeat, dependable full-time individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience.
Requirements
Strong telephone skills and ability to establish rapport with customers.
Familiarity with florist business helpful but not mandatory.
Floral Design experience helpful but not mandatory
Ability to work as part of a team while completing tasks in a timely manner
Typing Ability (30 WPM)
Point of Sales experience is a plus
Strong communications and strong interpersonal skills including verbal and written communication ability
Ability to lift 40lbs unassisted
Ability to stand up to 8 hours daily, and up to 10 hours seasonally
Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7:30am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. The management team gets Sundays off during non-seasonal times. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.
Essential Job Functions
Be able to perform and train the essential job functions of retail sales associates, and be knowledgeable enough to oversee the floral designer so store maintains profitability.
Interview, hire, manage and terminate employees
Complete and / or audit daily bookwork
Report concerns and / or daily operations to store manager/district manager
Manage flower dumpage and analysis for profitability
Order and manage fresh and non-perishable inventory
Maintain good housekeeping practices, appropriate care information, professional signage, and correct pricing as it fluctuates with cost of goods
Manage customer service and complaints effectively
Complete any other tasks as required by management
Work additional hours during holidays and/or as required based on business necessity
Other duties as assigned by the manager
Pay is based on experience, and we promote from within our organization as much as possible.
Are you looking for a change? Would you like to learn the art of floral design? Do you love helping customers? Then you will love working here! Apply today!

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