Job Description - Retail Team Lead

Cheeky Monkey Toys - Immediate Retail Team Lead Full Time Opportunity

Are you passionate about play and exceptional customer service? Do you thrive in a positive and flexible work environment?

Cheeky Monkey Toys, a beloved family-owned toy store with locations in downtown Menlo Park and downtown Los Altos, is looking for a Retail Team Lead to join our dynamic team at our Menlo Park location. This is a sales floor position, with primary responsibilities of customer service, but also guiding the team with daily tasks in collaboration with the store manager.

Our stores have been providing a well-curated selection of toys and gifts since 1999, and we take pride in offering exemplary customer service to guests of all ages.

Job Perks:

  • Delightful work environment that appreciates the art of play
  • Opportunity to develop strong customer relationships
  • Flexible scheduling with Saturday availability required
  • Availability at least through Christmas, although we are looking for a permanent position
  • Hourly compensation based on experience
  • Benefits including sick and vacation time, an employee discount for all, and available health insurance for full-time employees

Skills:

  • Exceptional customer service techniques
  • Experience with retail and/or supervisory skills, 1 year minimum
  • Gift wrapping and merchandising skills
  • Restocking
  • Building and nurturing customer relationships

Location: Menlo Park

Work schedule

  • 8 hour shift
  • Weekend availability
  • Day shift

Benefits

  • Paid time off
  • Flexible schedule
  • Health insurance
  • 401(k)
  • 401(k) matching
  • Employee discount
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