Retail Team Leader - Full Time

Company : Goodwill Industries Of West Michigan, Inc.

Job Type : Full Time

271 East Apple Avenue, United States

Job Description - Retail Team Leader - Full Time

Retail Team Leader - Full Time, Hourly

Our mission is to Change Lives through the Power of Work!

Family-friendly hours

Flexible schedule

Paid Time Off & paid holidays

Closed on major holidays

Employee discount

Caring & Inclusive culture

Supports a great cause!

Primary Responsibility:

Assist store management with the execution of daily operations of a retail store, excluding personnel issues.

Job Functions:

Assist store management with the following job functions.

General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.

Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.

Overseeing all personnel, clients and volunteers assigned to the retail store.

Directing training.

Enforcing store procedures ad GIWM policies on a day-to-day basis.

Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.

Enhancing security and loss prevention.

Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.

Perform job functions of a Lead Cashier, Retail Associate, as required.

Education:

High school diploma or equivalent required.

Experience:

Minimum of one year experience in retail operations required.

Work Conditions:

Inside generally 100%, however, may include outside work on occasion.

Moderate emotional effort. Work environment occasionally hectic with occasional high stress. Short deadlines requiring some overtime. Weekends and holidays required.

Available and on call for emergency situations at stores.

Use of personal vehicle to conduct agency business, as needed.

Some travel required for off-site meetings and coverage at other stores.

Core Competencies:

Demonstrate accuracy with accounting and book keeping.

Handle customer complaints in a courteous and responsible manner.

Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.

Demonstrate ability to think independently in supervisor's absence.

Meet production goals.

Demonstrate quality control and accuracy with sorting and pricing guidelines.

Kaizen principles: follow 6S Checklist, procedures, signage and layout.

Maintain a good driving record, valid insurance, valid driver license.

Maintain a valid powered industrial truck license, when required.

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Retail Team Leader - Full Time

Job Description - Retail Team Leader - Full Time

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