Job Description - Retail Team Manager


Retail Team Manager


Applegreen, Welcome Break, Hillsborough, County Down, BT26 6JA


Rewarding salary package up to £29,000 with fantastic benefits and discounts


Full‑time role with flexibility around your lifestyle!


Welcome Break is part of the Applegreen Group and operates five sites across Northern Ireland, offering well-known brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, M&S, Chick-Fil-A, Chopstix, Lavazza, and Greggs.


Ready to take the next step in your retail management career?


As a Retail Team Manager at Welcome Break, you’ll play a key role in supporting the day-to-day running of our Marks & Spencer store. You’ll support the Store Manager, lead and motivate your team, and help deliver the high standards and excellent customer experience our customers expect.


This is a hands-on role where you’ll develop your leadership and operational skills, take real ownership of store performance and have clear opportunities to progress your career with Welcome Break.


What you’ll get as a Retail Team Manager at Welcome Break:



  • Competitive salary, based on experience

  • Immediate start available

  • 30 days’ holiday, increasing with service

  • Contributory pension after three months

  • 25% employee discount across many of our on-site brands, including Chick-fil-A, Subway, Burger King, Chopstix and Greggs

  • My Welcome Break discounts, with savings at hundreds of retailers

  • Incentive schemes that reward great performance

  • A clear and structured career path, with bespoke training and development

  • Free on-site parking

  • Family healthcare plan

  • Generous hotel discounts for you and your family

  • Uniform provided—of course!


Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over. 


This role could be a great fit if you:



  • Have experience in a supervisor or management role in customer service, retail or hospitality

  • Be passionate about delivering great customer service. 

  • Be a good people manager who can motivate others and lead by example.

  • Be a true multi-tasker able to juggle a range of tasks.

  • Be business-minded and focused on delivering profitable sales growth. 

  • Have ambition to develop their management career.


About Welcome Break


Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.


Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.


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