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Retention and Follow Up Specialist - AOE International

Job Description - Retention and Follow Up Specialist - AOE International

Description

AOE International is a non-profit organization focused on community support and development, with a strong emphasis on workforce development and education. We partner with various organizations to address social needs, including poverty, access to resources, and educational opportunities.

Provides ongoing support for participants, ensures continuity of care and referrals, and tracks long-term outcomes for workforce transition success.

Key Responsibilities:
• Maintain regular contact with participants post-placement
• Offer ongoing barrier reduction support and coaching
• Coordinate re-engagement or upskilling referrals as needed
• Track retention metrics and long-term outcomes
• Provide follow-up reporting for compliance

Requirements

Case management experience

Background in workforce development or human services

Strong tracking and communication skills

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