Returns

Homemakers Furniture is looking to hire a Returns Specialist in our warehouse.  This position requires physical work including heavy lifting, assembly, and being able to on your feet for an 8-hour shift.

Pay: $20 per hour

Schedule: Will include both weekend days in regular schedule.

Job Description

As a returns associate, you will be responsible for providing customer assistance for returned or exchanged products, ensuring outstanding customer service by processing all returns and exchanges quickly, accurately, and efficiently—and with a smile. It will also be up to you to assemble products and move them to and from our clearance center.

Job Responsibilities

• Assist customers with returns and exchanges.
• Key returns/exchanges in the computer system
• Assist with delivery truck returns including inspecting returned product.
• Assemble/open product for the clearance center including using power tools and hand tools. 
• Tag product going to the clearance center.
• Stock clearance center with product. Pull sold items from the sales floor.
• Re-wrap sold product or returned product.
• Perform additional duties and functions as required

Knowledge, Skills and Abilities

• Ability to work long hours as business needs
• Working knowledge of operating heavy machinery (age appropriate, i.e.: forklift and certified) and operating hand tools
• Computer knowledge
• Excellent customer service skills
• Ability to work under pressure
• Neat and organized
• Follow up on and make sure assigned projects are completed 
• Warehouse experience a plus

Physical Expectations

• Sit or stand for long periods of time
• Bending, lifting and walking frequently 
• Push and pull objects
• Able to lift 50 lbs. and more with assistance 
• Environmental Conditions
• Will work indoors and outdoors
• Conditions may include hot/cold temperatures, dusty surroundings and noisy work environment