Returns Administrator - Unlimited Growth Potential

We are seeking a creative Returns Administrator to join our experienced team at CurrentBody in Levenshulme, Manchester, United Kingdom.
Growing your career as a hybrid Returns Administrator is an awesome opportunity to develop critical skills.
If you are strong in planning, people management and have the right vision for the job, then apply for the position of Returns Administrator at CurrentBody today!

CurrentBody, a global ecommerce company specialising in beauty devices, is seeking a detail-oriented and efficient Returns Processing Executive to join our team. As the pioneering online destination for home use health and beauty technology, we offer the largest selection of safe, clinically-proven electrical health and beauty products in the world, backed by our team of knowledgeable experts and exceptional customer care. As the Returns Processing Executive, you will play a critical role in ensuring the smooth and accurate processing of customer returns.

Reporting to the Returns Manager, you will be responsible for receiving, inspecting, and processing customer returns, ensuring that all products are returned in accordance with our return policies and procedures. You will also liaise with other departments, such as Customer Service and Warehouse, to resolve any issues or questions related to returns.

Responsibilities

• Receive, inspect, and process customer returns, ensuring accuracy and efficiency.
• Identify and document any product defects or damages.
• Update and maintain accurate records of returned products.
• Coordinate with Customer Service to resolve any issues or questions regarding returns.
• Correspond with Suppliers to raise and receive credit for faulty devices.
• Maintain customer requests on a return portal.
• Maintain a relationship and communication with overseas warehouses.

• Prior experience in returns processing or a similar role.
• Strong attention to detail and accuracy.
• Excellent organisational and time management skills.
• Ability to work independently and prioritise tasks effectively.
• Effective communication skills and the ability to work collaboratively with cross-functional teams.
• Proficient in using computer systems and software for data entry and tracking.

Hours:

8:30am - 5:00pm, Monday to Friday

Staff Discount

EAP Scheme

Free Parking

Regular Social Events

Working From Home each Wednesday

We are committed to creating a diverse and inclusive work environment, where all our employees have equal access to opportunities. We strongly encourage applications from all backgrounds, which will be considered regardless of race, colour, religion or belief, gender expression, sexual orientation, national origin, pregnancy and maternity, disability, or age.

Benefits of working as a Returns Administrator in Levenshulme, Manchester, United Kingdom:

● Excellent benefits
● Continuous Learning Opportunities
● Generous Compensation