REVELxp - Seasonal Event Coordinator, Auburn

Description

REVELxp is the national market leading company in game day experiences and hospitality.

Our team, with beginnings in ISP Sports and 35+ years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team!

REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually.

We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation.

JOB DESCRIPTION

REVELXP is looking for a revenue and operations minded individual. As the Seasonal Event Coordinator, you will report to and support the General Manager, Event Manager or the Deputy General Manager in executing company objectives at assigned properties. The ideal candidate will possess excellent interpersonal and communication skills, demonstrate a proven track record of success in event execution and building relationships with key stakeholders across multiple industries, gather and synthesize key information and the ability to work effectively with a variety of colleagues.

This is a seasonal full time, hourly position through December with an opportunity to grow into full time, salaried employment. REVELxp Event Coordinator oversees and organizes events from conception to completion. The ideal candidate possesses experience in live event management, is super detail-oriented, and is a proactive problem solver. This role requires someone who can understand and conceptualize an event plan from an initial, big picture vision down to every minute detail. This includes interfacing with clients, internal operations and managing 3rd party vendors Ultimately, a top-notch Seasonal Event Coordinator should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

DUTIES AND RESPONSIBILITIES

Primary duties to include, but not limited to the following:

OPERATIONS:

• Execute premium events at local properties, including the creation of site maps, customer logs, signage, and catering set-ups
• Hire, train, and manage part-time, game day staff for customer servicing
• Manage and motivate event staff including bellhops, gameday hosts, and security personnel
• Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations.
• Take charge of various operational processes, including quality control, inventory management, to ensure smooth and efficient event execution.
• Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery.
• Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery.
• Effectively problem solve before, during, and after events
• Maintain, properly store, and secure assets between events
• Effectively problem solve before, during, and after events

GUEST EXPERIENCE:

• Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally.
• Proactively identify opportunities to enhance the overall guest experience during events.

Requirements

• Exceptional interpersonal and communication skills, with a knack for building and nurturing relationships in a dynamic event environment.
• Strong organizational skills, with a keen ability to gather and synthesize key information to support effective decision-making.
• Thrives in a fast-paced, high-pressure environment, demonstrating poise and adaptability in the face of challenges.
• Demonstrated problem-solving abilities, coupled with a proactive approach to overcoming obstacles and achieving desired outcomes.