COMPANY SUMMARY

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of December 31, 2025, ESRT’s portfolio is comprised of approximately 7.9 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X and LinkedIn.

POSITION SUMMARY

The Revenue Analyst will serve as a key member of the Revenue Management team and focuses on the development and execution of data-driven revenue optimization strategies. This role requires analysis of large and complex datasets to identify performance trends, produce actionable insights, and deliver strategic recommendations that support optimizing NOI. The analyst will partner with cross-functional departments to uncover revenue growth opportunities, monitor and refine key performance indicators (KPIs), and play a critical role in the company’s overall financial performance and operational success.

RESPONSIBILITIES

Support the VP, Revenue by analyzing data related to pricing, sales mix, segmentation, and capacity to identify trends and performance drivers
Support the responsible use of AI by documenting use cases, validating outputs, and assisting with basic model performance monitoring and data quality checks
Utilize analytics tools, automation, and AI-enabled platforms to improve reporting efficiency and analytical workflows, under guidance from senior team members
Assist with daily, weekly, monthly, and quarterly reporting processes, ensuring data accuracy, consistency, and timeliness.
Support market research and competitor analysis efforts by collecting data, developing benchmarks, and summarizing insights related to revenue performance
Conduct routine and ad hoc data analyses to uncover patterns, trends, and correlations, and assist in translating findings into clear insights for internal stakeholders
Build, maintain, and update dashboards, reports, and data visualizations to track key performance indicators (KPIs) and support business decision-making
Collaborate with Sales, Marketing, and other internal teams to provide data-driven insights that support commercial initiatives, campaigns, and pricing decisions
Assist in forecasting and trend analysis by using historical data to help evaluate business performance and support planning activities
Work with the Ticketing team to help ensure systems and tools (including Ventrata) are set up correctly for reporting, pricing analysis, and capacity tracking
Participate in testing, learning, and adoption of new analytics tools and technologies to enhance data capabilities and operational efficiency

WHAT SUCCESS LOOKS LIKE

You are goal-oriented to achieve key performance metrics
AI is embedded in your daily workflow as a trusted “coworker”
Effective adoption, optimization, and governance of AI and analytics tools that improve speed, accuracy, and scalability of revenue insights
Develop SOP’s and reports to streamline processes and to manage day-to-day operations that are scalable with the use of AI
Successful execution of new revenue initiatives, business revenue streams, and software
Solid understanding of commercial operations, market dynamics, and sales strategies. Ability to align data insights with business objectives
Demonstrate outperformance against the market and competitors
Ability to thrive in a dynamic and evolving market landscape, adjusting strategies to meet changing business conditions

REQUIRED SKILLS / ABILITIES

Strong analytical and problem-solving abilities, with a proven track record of translating data into actionable business strategies
Comfort using AI tools as part of daily analytical workflows
Data analytics tools experience is preferred (e.g., SQL, Python, Tableau, Power BI). At a minimum, expert proficiency in Excel is required
Proven ability to drive results, meet deadlines, and exceed targets in a fast-paced and competitive environment
Detail-oriented with a focus on data accuracy and quality
Excellent multi-tasking, organizational, and time management skills
Exceptional written and oral communication skills

EDUCATION & EXPERIENCE

Bachelor’s degree in Business Administration, Finance, or Economics
Two to three years of experience in a related position
Must have experience with creating reports and models

PHYSICAL REQUIREMENTS

Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times

WHAT YOU CAN EXPECT

At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
Dependable – you take a strong sense of ownership and accountability over your work
Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
Curious – you consistently look for new ways to work smarter, not just harder
Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
Positive – you possess a service-oriented attitude with excellent follow through

BENEFITS

Competitive base salary and bonus
Health/Dental/Vision insurance
Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
Voluntary Enhanced LTD Program
Voluntary Hospital, Accident, and Cancer Programs
401(k) with 100% match up to 5%
Paid parental leave
Pre-tax transit accounts
Employee Assistance Program for emotional, financial, and legal support

WELL-BEING

Generous paid time off
Flex remote work time
Flex Summer Fridays
Employee engagement programs
Volunteer time off
Continuing education
Complimentary Empire State Building Observatory access
Complimentary gym membership and other wellness benefits
Employee Discount Programs

$75,000 - $95,000 a year

Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.

ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Revenue Analyst

Job Description - Revenue Analyst