Revenue Assistant & OTA Officer

Job Title:Revenue Assistant&OTA Officer

Reports To: Revenue & Data Assistant Manager

Employment Type Full -Time

Location:Nairobi, Kenya

The
Revenue Assistant is responsible for maximising occupancy and revenue
through data -driven pricing strategies and effective platform management
across Airbnb, Booking.com, and other OTAs.The role involves setting
and adjusting prices, monitoring listing performance, analysing market
trends, and ensuring all listings are accurate, optimised, and
competitive. The role will also improve listing ranking by tracking
impressions and conversions, managing availability, and supporting
promotional campaigns. It contributes to income tracking, identifies
opportunities to monetise listings further, and collaborates closely
with internal teams to achieve the company’s overall revenue and
occupancy goals.

1. Pricing & Revenue Management

• Set daily/weekly/monthly prices based on demand, seasonality, market trends, and competitor benchmarking.

• Implement dynamic pricing strategies across all units.

• Adjust minimum stays, restrictions, and promotions (e.g. Genius, last -minute, early -bird discounts, custom promotions).

• Manage occupancy goals and revenue targets across all booking platforms.

2. Listing Optimisation (Airbnb, Booking.com, VRBO, etc.)

• Improve listing ranking by optimising:

◦ Titles, descriptions, and photos

◦ Amenities and policies

◦ Review responses

• Ensure availability calendars are perfectly synced across all platforms.

3. Performance Monitoring & Market Analysis

• Track and report on key metrics including impressions, CTR, conversion rate, booking trends,RevPAR, and occupancy percentages.

• Identify underperforming listings and provide actionable solutions.

• Monitor competitor rates in real time.

• Analyse local occupancy trends, events, holidays, and seasonal patterns.

• Conduct monthly benchmarking reports.

4. Cross -Team Collaboration

• Work with the reservations team to adjust prices based on demand patterns.

• Make recommendations to management on portfolio improvement and revenue opportun

• Minimum 2–3 years’ experience in revenue management, OTA management, or hotel reservations.

• Background in data analysis or operations is preferred.

• Strong understanding of Airbnb and Booking.com analytics (impressions, ranking, pricing algorithms).

• Knowledge of dynamic pricing tools such as PriceLabs or Beyond Pricing is an added advantage.

• Strong Excel/Google Sheets skills.

• Ability to analyse data and make data -driven recommendations.

• Excellent communication and problem -solving skills.

• Ability to work independently and take initiative with minimal supervision.

• Strong attention to detail — pricing errors and missed updates directly impact revenue.

• Highly organised with the ability to manage multiple platforms and tasks simultaneously.

• Proactive mindset — able to identify issues and act on them before they escalate.

• Experience in hospitality (hotels, serviced apartments, or Airbnb portfolio management).

• Experience using channel managers such as Hostaway, Cloudbeds, or SiteMinder.

• Digital marketing knowledge including Google Trends and SEO for listings.