Revenue Cycle Generalist - Revo Health

The Revenue Cycle Generalist is an entry-level position that provides administrative support to the Billing and Reimbursement departments.

This is a full-time role, Monday - Friday between the hours of 6:30 AM - 6:00 PM, 8 hours per day out of our Bloomington location.

Revo Health is a professional services company that partners w/multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely w/Infinite Health Collaborative (i-Health) & its operating divisions.

Essential Job Functions:

• Ensure professional communication over the phone, via email, or other written documentation and respond to all inquiries


• Maintain a working knowledge of health care plan requirements and health plan networks


• Mail and attach appropriate documentation to refund checks.


• Scan and fax documents for Revenue Cycle


• Process and distribute incoming and outgoing mail


• Additional functions may include:


• Make outbound phone calls to patients as follow up to unpaid, denied, or rejected billing claims and document according to current policy


• Retrieve and distribute medical records as requested


• Insurance and patient payment processing


• Patient account review to ensure accurate payment posting


• Work independently with minimal supervision.


• Other duties as assigned.

Education and Experience:

• High School diploma/GED or equivalent


• Administrative experience preferred


• Accounting and/or cash drawer balancing experience preferred

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.


• We offer a comprehensive benefits package - to learn more click here.
  
  
  
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  
  
  • All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
  
  
  
  

Working Conditions:

• Hybrid work schedule with in-office presence 2-3 days per week after completion of training


• Ability to sit for extended periods (up to 8 or more hours per day).


• Frequent use of hands and fingers for typing, writing, and handling documents.


• Occasional standing, walking, bending, or reaching within the office environment.


• Ability to lift and carry office supplies or files weighing up to 20 pounds.


• Visual acuity to read electronic and paper documents.


• Auditory ability to participate in phone or video calls clearly.


• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Essential Requirements: 

Ability to: 

• Comply with company policies, procedures, practices, and business ethics guidelines. 


• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) 


• Demonstrate prompt and reliable attendance. 


• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.


• Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.  

Notes 

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing [email protected]. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.


• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities


• Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.