About Us:
Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.
We are excited about the future ahead! We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission‑driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others!
supportive and inclusive work environment. Join us in making a difference every day!
Role Overview:
This position is responsible for managing billing, collections, and revenue processes to ensure timely and accurate reimbursement for services provided.
Key Responsibilities:
- Managing all aspects of the revenue cycle, from claim submission and insurance verifications to collections and reconciliation.
- Perform data entry from source documents into the Electronic Health Record for client services being billed or otherwise reported to commercial third party, contract, State of Washington and King County payors.
- Reviewing and submitting claims accurately, ensuring compliance with payer requirements and coding standards.
- Tracking and following up on unpaid claims, working with payers to resolve denials and rejections in a timely manner.
- Preparing and submitting appeal letters for denied claims, ensuring that all required documentation is included in a timely manner.
- Process incoming mail concerning billing and client statements.
- Post payments to client accounts, perform account research and process daily deposits.
- Create scanned copies of all checks, complete deposit slips and perform bank deposits.
- Maintain accurate records of all communications with clients regarding their accounts, including payment agreements, and follow-up actions.
- Address customer inquiries and complaints related to billing and collections, ensuring a professional and courteous approach.
- Prepare monthly reports on the status of self-pay overdue accounts and collection efforts to management for collection list approval.
- Assist in training clinical staff in procedures required to maximize reimbursement.
- Maintain knowledge of contract data submission requirements
Minimum Qualifications:
Education:
- High School Diploma.
- Three years of health care experience.
- Behavioral Health Care preferred.
Education:
- High School Diploma.
- Three years of experience in healthcare billing.
Experience:
- Medical insurance billing experience.
- Proficient computer skills, including but not limited to MS Office Suite.
Other:
- Pass required background checks.
- Excellent verbal and written communication skills.
- Ability to work in a team environment.
- Ability to meet deadlines, work under pressure and with frequent interruptions a
Join our Team!
Be a part of a team that is dedicated to making a difference every day. Meaningful work, and comprehensive benefits:
- Medical, Dental, & Vision coverage available for employees and eligible family members and dependents
- Health Savings Account, $2,000 contribution annually, prorated monthly.
- Agency sponsored retirement plan, up to 6% employer contributions, and pre-tax/Roth available
- Access to Employee Assistance Program (EAP) resources
- Comprehensive paid time off, paid holidays, and extended sick leave options
- Access to Student Loan Forgiveness Programs
- Annual longevity bonuses
- Recognition programs and incentives
- Access to training, supervision, and consultation for professional certification and licensure
- Clinical supervision provided toward licensure, if applicable
- Paid training days and yearly training fund
How to Apply:
If you are ready to take the next step in your career and join a company that values your contributions, we would love to hear from you!
Please submit your resume (cover letter optional) detailing your relevant experience and why you are the perfect fit for this role.
We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
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