Revenue Cycle Team Lead

Lead With Purpose

The Revenue Cycle program plays a critical role in supporting the financial health and sustainability of Valley's services. A Revenue Cycle Team Lead is responsible for guiding team members, optimizing processes, and ensuring operational excellence across revenue cycle functions. This role offers the opportunity to develop employees, improve outcomes, and help create efficient systems that support both organizational success and quality client care.

Pay: Range starts at $18.75/hour (pay is calculated based on years of related working experience)

Schedule: Monday – Friday | 8:00am – 5:00pm

Benefits Highlights

• Compensation Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
• Time Off We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
• Health & Insurance Benefits Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
• Health Savings & Reimbursement Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
• Retirement Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
• Professional Development We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?
Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong to a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

A Revenue Cycle Team Lead performs a variety of supervisory tasks and ensures employees have the resources and training to perform their jobs successfully. The Team Lead possesses advanced knowledge and skill in the Revenue Cycle function and utilizes this knowledge and skill to manage and refine activities, projects, and processes and train, coach, and supervise employees. The Team Lead actively encourages a culture of collaboration and teamwork.

Essential Functions

• Supervises the daily activities and operational performance of a team within the Revenue Cycle department
• Ensures ongoing and transparent communication by holding huddles, one-to-one meetings, and the utilization of approved communication resources. Ensures communication saturation.
• Promotes a culture of strong performance and high morale
• Provides orientation, training, and mentoring to new employees; ensures that orientation and training objectives are completed within established time frames
• Ensures the completion of operational goals within required timelines
• Trains employees to understand unit/business area plan and how each member of the team serves to ensure fulfillment
• Ensures employee compliance with company policy, procedure, and operational expectations
• Addresses performance problems and provides appropriate support
• Improves employee competence by providing educational resources
• Performs assigned functional duties
• Maintains professional relationships with other Valley staff, customers, and stakeholders
• Improves financial and operational results by analyzing data; monitoring variances; identifying trends; recommending actions to leadership
• Prepares and analyzes reports as required
• Manages employee time cards and other payroll responsibilities
• Works with the Quality Assurance department and Valley Leadership to ensure compliance with all related and applicable regulatory requirements including but not limited to: grants, licensing, audits, property management and Medicaid

Education

• High School diploma or equivalent 

Experience

• One year of healthcare billing or equivalent education/certification completion

Preferred Qualifications

• Associate degree, any field of study
• Two years of behavioral health experience
• One year of supervisory experience