Revenue Retention Coordinator

Coordinate all billing operations and support collections activities for residential and commercial accounts, ensuring accurate invoicing, timely payment posting, and compliance with company policies and collection regulations. 

Essential Functions and Responsibilities 

The essential functions listed below are representative of the duties  to successfully perform this role. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions. 

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  Prepare and send invoices to customers in a timely manner 

  
  

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  Verify accuracy of billing data and revise any errors 

  
  

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  Collaborate with sales, customer service, and other departments to resolve billing discrepancies 

  
  

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  Maintain and update customer records and billing system data 

  
  

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  Assist with special projects as needed 
  
  

  
  

Competencies & KPI’s 

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  Proficiency in Microsoft Excel 

  
  

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  Proficiency in typing  

  
  

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  Basic math skills 

  
  

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  Excellent communication and interpersonal abilities 

  
  

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  Case completion 

  
  

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  Invoice and Letter Completion 
  
  

  
  

Skills, Physical Demands & Work Environment 

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  Must be able to lift up to 25 lbs. and sit or stand for periods throughout the work day.  

  
  

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  Work is performed in an office setting  

  
  

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  Available to accommodate varying schedule needs 

  
  

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  Strong written and verbal communication skills 

  
  

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  Strong attention to detail and organizational skills 
  
  

  
  

Licenses, Certifications, & Educational Requirements 

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  All SafeStreets employees must be 18 years of age or older  

  
  

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  Education required GED/HS 

  
  

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  Previous Billing experience of at least 2 years preferred 
  
  

  
  

Compensation 

SafeStreets compensation may include base pay and, for eligible roles, variable compensation or bonuses. Variable and bonus compensation is not guaranteed and is governed by applicable plan terms. All compensation is paid in compliance with federal, state, and local wage laws, including applicable minimum wage and overtime requirements. Variable pay is defined as XXXXX and will be shared in a separate compensation plan. 
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