Revenue Specialist

Description

Tyler Technologies is currently accepting resumes from billing professionals to join our Corporate Revenue Assurance team as a Revenue Specialist. The Revenue Specialist is responsible for accurately processing contracts of recurring maintenance or SaaS and ensuring proper setup for revenue recognition and invoicing. The ideal candidate will be adept at using accounting software packages/including Microsoft Excel, and have previous experience in a billing office or reviewing contracts. Candidates with prior experience in software contracts are strongly encouraged to apply.

• Review and interpret contract specifications and accurately input fees into accounting software according to terms.
• Analyze customer invoice issues and develop tailored solutions to ensure satisfaction.
• Collaborate with cross-functional teams, including other Revenue Teams and Sales, to provide feedback and align customer goals.
• Research and resolve customer questions and concerns.
• Resolve billing issues that may arise.
• Set up billing schedules.
• Process and adjust records in accordance with contractual terms.
• Analyze, review, and assign purchase orders to the correct individual.
• Prioritize and complete multiple tasks in a fast-paced environment.
• Contribute ideas and suggest process improvements to drive greater efficiencies.

• Identify billing issues and effectively communicate and resolve those issues with minimal impact to external customers.
• Accurately process large quantities of contracts under tight deadlines.
• Generate and present relevant and actionable information as requested by management.
• Collaborate with staff at various levels to assist them in meeting the needs of internal and external customers.

• Associate or bachelor’s degree in business, accounting, or equivalent work experience
• Understanding of accounting principles or prior experience in a billing office is helpful
• 2 or more years’ experience in accounting or contracts
• Experience working with general accounting applications
• Keen attention to detail and high level of accuracy
• Strong analytical and problem-solving skills
• Experience downloading reports and manipulating data from various applications, especially Excel.
• Ability to thrive and perform under tight deadlines while managing competing demands
• Excellent interpersonal and communication skills
• Familiarity with Sarbanes – Oxley (SOX) or D365 Subscription Billing is a plus

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