Review Assistant - Mailroom - Rapid Progression

Hi There,

Hope you are doing great.

InfiCare has been providing Contingent Staffing and Direct Hire staffing services to its clients across the US and in four continents Since XX01. Starting from a modest beginning in X001, today we service clients ranging from Fortune X0X companies to medium sized businesses as well as small niche firms. In US we are based at Dulles, VA. We are hiring Review Assistant - Mailroom at Tampa, Florida XXX0X for one of our clients. If you are interested in this position, you can revert to my email or call me at X03-6X2-7X67

Job Title - Review Assistant - Mailroom

Job Location - Tampa, Florida X3609

Duration: 3+ Months

Job Description

Print and sort letters; utilize mailroom machines for folding, stuffing, and postage; scan mail; receive mail; send outgoing mail; adhere to contract SLAs

Summary of Duties

• Offer non-clinical support to other programs as needed, ensuring flexibility and adaptability in meeting organizational requirements
• Ensure accurate and prompt submission of all administrative-related documents to relevant parties
• Act as a liaison with internal and external customers, fostering positive and professional relationships to facilitate an effective review process
• Attending training and scheduled meetings, maintaining up-to-date information for case preparation
• Uphold medical records confidentiality through proper use of computer passwords and secured files, adhering to HIPAA policies
• Answer calls and demonstrate proper telephone etiquette and communication skills in alignment with Acentra Health's policies, procedures, and guidelines
• Cross-train to perform duties of other contracts within the Acentra Health network, contributing to a flexible workforce to meet client/consumer needs
• Fulfill other assigned duties to meet contract deliverables and organizational requirements

Minimum Job Requirements

• High school diploma or GED equivalent
• 1+ years of experience in administrative or records management
• 2+ years in customer service position and be familiar with health care
• Comprehensive knowledge of office environments and business processes
• Proficiency in Microsoft Office applications and Excel, ensuring efficient utilization of essential software tools

Preferred Qualifications

• Familiarity with government structures and related programs is advantageous
• Ability to multitask, prioritize, and provide service to a diverse range of customers
• A proactive approach to continually assess office functions and report potential issues to the Director
• Capability to track provider issues and report them appropriately