RFC Operations Manager

About Grocery Outlet:

• Our Mission: Touching lives for the better


• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.


• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the team:
Our Supply Chain and Logistics team's mission is to provide top notch service to our stores and purchasing teams- contributing to the goal to make Grocery Outlet the first choice for bargain minded customers while touching lives for the better. Our team oversees the successful movement of products from our vendors to our stores and is self-motivated, passionate, and dedicated.

About the role:
This role will lead Shift Manager(s) and a team of supervisors in the Regional Fulfillment Center to ensure the operational activities are met or exceeded. Their focus will be to hire, engage and develop a highly effective salary and hourly workforce that will consistently achieve the desired results. This role reports to the Director - RFC Operations.

Responsibilities Include:

• Leads Shift Manager(s) and a team supervisor to ensure each shift meets or exceeds the operation’s daily and weekly goals.


• Fosters a safety culture through demonstrative leadership.


• Holds self and team accountable on general sanitation and food safety practices.


• Use system tools and spreadsheets to analyze data and create labor plans.


• Use system tools to monitor the health of the operation.


• Holds self, supervisors, and personnel accountable to budget plans for labor and other expenditures.


• Ensures the daily operation is balanced between Shipping and Receiving expectations.


• Leads employee engagement and performance feedback.
  
  
  
  • Ensures all supervisors consistently engage in the same manner.
  
  
  
  


• Effectively leads supervisors by modeling conflict resolution, problem solving, and self- development skills.
  
  
  
  • Participate in mentorship programs and Individual Development Plans.
  
  
  
  


• Hold periodic meetings with hourly employees and supervisors.


• Coordinates and partners with cross functional departments (Transportation, Inventory Control, Corporate) on operational deliverables.


• Identify achievable goals that positively impact key metrics.
  
  
  
  • Celebrate the milestones.
  
  
  
  

About the Pay:

• Base Salary Range: $100,000 - $115,000 Annually 


• Annual Bonus Program.


• Equity.


• 401(k) Profit Sharing.


• Medical, Dental, Vision & More!


• Final compensation will be determined based upon experience and skills and may vary based on location.

About The Pay:

• Base Salary Range: $100,000 - $115,000 


• Annual Bonus Program.


• 401(k) Profit Sharing.


• Medical, Dental, Vision & More!


• Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• AA Degree or equivalent: 3 to 5 years of warehouse managerial experience.


• Able to sit, stand, bend, twist, and turn body as needed for 8-10 hours per day.


• Able to lift up to 50 pounds without assistance.


• Physically able to operate pallet jacks.


• Familiarity with modern warehousing practices and methods.


• Good organizational and time management skills.

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