Risk Management Specialist

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.  We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.  As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

Risk Management Specialist

Location: Admin | 681 Center St. NE, Salem OR 97301

Job Status: Full-time, Monday – Friday, 7:30am – 4pm

Salary: DOE, $24.10, $30.15, $36.20

YOUR ROLE:

This position identifies and manages clinical risks, focusing on maintaining HHS funding and Federal PHS deemed status. Serves as the HRSA/FTCA Risk Manager, providing oversight and support to leadership and staff on risk management liabilities and obligations. Ensures staff compliance with HRSA/FTCA regulations and maintains program processes, policies, monitoring plans, and training. Monitors and reports on HRSA/FTCA risk management outcomes, supporting NWHS operations and regulatory compliance. Collaborates with the Compliance Director and staff on data analysis, process improvement, training, and timely reporting.

SPECIFIC DUTIES:

• Complete HRSA/FTCA Clinical Risk Management training and stay updated on relevant webinars, toolkits, and guidance to maintain the agency's risk management program.


• Collect, consolidate, and maintain data for HRSA/FTCA reporting, ensuring accuracy and timeliness, and analyze data to identify trends and areas for improvement.


• Assist in the Claims Management process by reviewing and updating policies and tools, and support FTCA Claims management for timely submissions.


• Monitor the agency’s risk management activities and ensure compliance in high-risk areas, including clinical staff training, diagnostic tracking, credentialing, quality improvement, and patient safety issues.


• Prepare timely internal and external reports, including the HRSA/FTCA annual Risk Management Plan and quarterly updates, and support reporting for the Strategic Plan and Board of Directors meetings.

QUALIFICATIONS:

• Associate’s degree or equivalent experience in risk management, healthcare, human services fields, or similar. Bachelor’s degree preferred.


• A minimum of 3 years’ experience in a social service, administration, and/or clinical setting.


• Ability to exercise independent judgment and decision-making.


• Ability to understand and analyze data, implement risk management activities, and produce deliverables accurately and timely.


• Ability to collaborate and work as part of a team-oriented environment.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Competitive Salary


• Full Comprehensive Health Plans: Medical with two plan options


• Dental & Vision options


• Flex Spending Account


• Group Life: Short-Term & Long-Term Disability 100% paid by employer


• 403(b) retirement plan with 3% employer match


• PTO - 10 hours a month for FT positions @ 40 hrs./wk.


• 7½ paid holidays each year + 2 paid floating holidays for FT positions


• Continuing Education & Training Benefits


• Employee Healthy Living Program – Gym Membership & Smoking Cessation

Northwest Human Services sites are eligible for various Provider Incentive Programs through the Oregon Office of Rural Health and National Health Service Corps loan repayment and scholar programs as well as the Rural Practitioner Tax Cred. For more information check out the Office of Rural Health, National health Service Corps, and Public Service Loan Forgiveness websites. NWHS sites have a Primary Care HPSA Score of 18, Dental score of 19, and a Mental Health score of 22.

TO APPLY:

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: [email protected] | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

Community | Compassion | Commitment | Integrity

Working together to empower individual to improve their health, well-being, and safety.