Risk Policy Sr Group Manager (Recovery Strategy)-Hybrid

The Risk Policy Sr Group Manager manages multiple teams through other managers. A in-depth understanding of the consumer finance industry, common consumer unsecured lending products and Collections/Recovery risk and operations area is absolutely necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of the unsecured lending collections/Recovery risk strategies and policies within Franchise and In-Business Risk Management organization, combined with a solid practical grounding in both Collections and Recovery operations. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation is necessary. Responsible for developing and executing all Recovery strategies. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategies of Recovery area. Responsible for managing the interactions and collaboration with Recovery Operations, Finance, Legal, IT, Forecasting team, Credit Risk Policy team etc. to achieve the common business goals.

Responsibilities:

• Manage a team of SVPs and managers in the US and India
• Optimizing existing late-stage collections and recovery strategies pertaining to third party agency placements, attorney placements, internal recoveries, and asset sales to maximize recovery benefits
• Working across Collections, Legal, Operations, Compliance, and Operations peer groups to optimize full end-to-end recovery life cycle of accounts from both a lifetime liquidation and Net Present Value perspective
• Representing Collections/Recovery Risk Management on inter-departmental Process Teams
• Participating in creating system requirements for new collections and recovery strategies and represent Risk Management throughout the development life cycle of a new strategy or policy
• Evaluating effectiveness of current collections and recovery policies and strategies
• Making recommendations and communicating the results to senior management
• Making significant contributions in the development of analytical tools used in the assessment of Collections and Recovery risk and policy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

• 15+ years financial services experience including detailed credit risk experience in consumer finance area
• Minimum 8-10 years of related analytic experience in a collections or recovery area.
• 8+ years of managerial experience required.
• Strong leadership required in developing/motivating the team and partnering with key stakeholders to deliver and succeed together
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency
• Strong project management ability
• Excellent written and verbal communication
• Experience dealing regulatory agencies and the ability to manage large and complex internal and external reviews or exams
• 5+ years of experience in statistical analysis with working knowledge of at least one of the following statistical software packages such as SAS (preferred), SPSS, Python, Statistica, S+ or some equivalent or R/ R Studio

Education:

• Bachelor's degree in Statistics, Economics, Engineering, Finance, Mathematics or a related quantitative field; Master's degree is highly desirable

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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