RN - Care Manager

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019

RN - Care Manager (Job Overview)

Schedule: Monday-Friday (8AM-5PM)

At Legacy Community Health, we're not just a healthcare provider; we're a family committed to making a meaningful difference in the lives of our patients and the community. As an RN Care Manager, you'll play a vital role in shaping the healthcare journey of high-risk and chronic illness patients through compassionate care and thoughtful collaboration.

• Be a cornerstone of our Care Team, where your insights and expertise will help coordinate holistic care plans.
• Embrace a collaborative approach, working closely with patients and a multidisciplinary team to ensure healthcare delivery is timely and effective.
• Feel the fulfillment of guiding patients toward healthier lifestyles through education and support.
• Enjoy a supportive work environment that values work-life balance and personal development.

At Legacy, every day is an opportunity to make a difference. We invite you to be part of a mission-driven organization that values your passion and dedication.

Key Responsibilities

• Collaborate with a multidisciplinary team to address the unmet needs of patients.
• Conduct telephonic outreach and home/virtual visits based on patient acuity.
• Perform comprehensive health risk assessments and disease management evaluations.
• Provide outreach, education, and interventions for patients with high utilization patterns.
• Develop patient-centered care plans in collaboration with patients and care teams.
• Coordinate services to optimize clinical outcomes and track patient progress.
• Identify and address barriers to treatment, facilitating resources and referrals.
• Build collaborative patient relationships through education on health preservation and self-management.
• Participate in regular caseload reviews and consultations with the care team.
• Assist in securing medical supplies for patients as needed.
• Maintain meticulous medical documentation and adhere to care management standards.
• Contribute to the development of new care standards and participate in staff meetings and educational offerings.

Minimum Qualifications

• Registered Nurse with an active, unrestricted Texas licensure. • 3-5 years RN experience in an acute care setting; other clinical settings may be considered. • 1-2 years case/care management experience. • Experience with all patient populations, including Commercial, Medicaid & Medicare. • Computer literacy with ability to operate computer programs and documentation platforms. • Strong customer service skills for service delivery and resolution of issues. • Discretion and secure information management. • Desirable: Case Management Certification, Motivational interviewing, Federally Qualified Health Clinic (FQHC) experience, Bilingual (Spanish), Ability to think critically and problem solve.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.