RN Case Manager - Fort Campbell

We are seeking a qualified Registered Nurse Case Manager to support Army Special Operations Forces (5th Special Forces Group) under the Preservation of the Force and Family (POTFF) program. This role provides comprehensive, patient-centered case management services to Department of Defense (DoD) beneficiaries, with a focus on coordinated, cost-effective, and evidence-based care that supports the readiness and resilience of military personnel and their families.

Key Responsibilities

• Conduct and document comprehensive health assessments, including detailed medical histories
• Develop time-sensitive, individualized care plans based on clinical findings
• Perform telephonic patient assessments using established protocols to ensure appropriate and cost-effective care
• Monitor patient progress toward care goals and adjust treatment plans as needed
• Establish care priorities and evaluate outcomes to ensure coordinated and efficient care delivery
• Oversee discharge planning to ensure proper timing, sequencing, and continuity of care
• Coordinate referrals to appropriate healthcare providers, facilities, and community resources
• Collaborate with healthcare teams, vendors, and stakeholders to support patient care delivery
• Negotiate and administer service agreements to support treatment goals and compliance
• Maintain required credentialing and clinical privileges at the assigned Military Treatment Facility (MTF)

Requirements

Minimum Qualifications

• Current, full, active, and unrestricted Registered Nurse (RN) license in any U.S. state or territory
• Minimum of two (2) years of nurse case management experience
• Case Manager certification (CCM, ACMA, or ANCC), or ability to obtain within one (1) year of hire
• Current Basic Life Support (BLS/BCLS) certification through the American Heart Association
• Ability to obtain and maintain a SECRET security clearance

Required Knowledge and Skills

• Strong understanding of medical diagnoses and ability to support patients in optimizing function and self-care
• Ability to manage complex medical, psychosocial, and financial cases
• Strong communication skills to collaborate with providers, stakeholders, and multidisciplinary teams
• Knowledge of federal healthcare regulations, professional ethics, and practice standards
• Familiarity with VA/DoD Clinical Practice Guidelines and utilization review processes
• Understanding of TRICARE, Medicare, and third-party payer systems
• Knowledge of healthcare financial systems and resource management
• Experience using healthcare information systems, data tracking, and reporting tools
• Knowledge of pharmaceuticals, including therapeutic effects and potential complications
• Ability to access and coordinate community resources and patient benefit programs

Preferred Experience

• Experience working with military or Special Operations populations
• Familiarity with the Military Health System (MHS) and POTFF program
• Experience supporting discharge planning and care transitions

Location: Fort Campbell, Kentucky

Company: JES Tech

www.jestechllc.com

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.